Park Center Inc
Nonprofit profile at a glance
- EIN
- 351135451
- IRS 990 coverage
- 2010–2024
- Forms available
- Form 990 2024
- Location
- Fort Wayne, IN, USA
- Phone
- 2603738429
- Rating
- 70
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Community Mental Health Center
Reported finances
- Revenue
- $46,055,999
- Expenses
- $45,046,133
- Assets
- $28,683,785
- Liabilities
- $10,289,399
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
21 people listed
Highest reported compensation
- JEANNE' WICKENS (PH CHIEF FINANCIAL OFFICER/PRTL YR): $1,865,163 total reported compensation
- DENA JACQUAY (DIRECTOR/PH CHIEF ADMIN OFFICER): $1,744,789 total reported compensation
- GREG JOHNSON (DIRECTOR/CHAIR/REGIONAL MARKET PRES): $1,595,130 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Park center, inc.'s mission is to restore lives. By partnering with consumers, we strive to support and facilitate their journey toward health.(see schedule o for continuation)park center's vision is a community where:- behavioral health challenges are no longer in the shadows,- people who experience the pain of a behavioral health issue have easy access to effective care,- the burden of unaddressed behavioral health challenges no longer reduce the productivity and vibrancy of our community, and- park center is recognized as a vital contributor to this new reality.
What it reported doing in 2024
Park center, inc. Is a community mental health center in Indiana with offices in allen, adams, and wells counties, with additional offices in huntington and whitley counties. In 2024, 14,621 clients were served that resided in these counties, with 17,118 clients being served overall. Park center, inc.'s goal is to provide quality care and support to promote wellness and healing for patients of all ages and at every stage of recovery. At park center, inc., a comprehensive selection of services is offered in the professional setting a patient would expect, while tailoring treatments to achieve the personal care patients deserve. (see schedule o for continuation)park center, inc.'s team of licensed social workers, mental health counselors, marriage and family therapists, addiction counselors, psychiatrists, physician assistants, advanced nurse practitioners, psychologists, and other staff are uniquely qualified to address behavioral health needs. Park center, inc. Offers specialized services in early childhood mental health, dialectal behavioral therapy (dbt), medication assisted treatment (mat) for opioid use disorder, and intensive outpatient treatment (iop). Services are available to individuals across the lifespan. Park center, inc. Offers community-based services in allen, adams, huntington, whitley, and wells counties. These services are available based on an assessment of need. Park center, inc.'s team of therapists and caseworkers works alongside individuals in their home, school, and community environments. Park center, inc. Has a 16-bed acute psychiatric hospital for adults located in allen county. This facility provides short-term stabilization, assessment, medication review and treatment planning. Prior to discharge, patients are assisted with creating plans for safety management and linkage to other less intensive services. Two bridge case managers were hired in 2024 to create a more uniform and patient-friendly process to link patients to services after discharge. In 2024, the psychiatric inpatient unit provided 4,288 patient days. Park center, inc. Has two adult group homes in which patients with mental health and substance use needs are served. In 2024, these group homes were occupied for 7,216 patient days. Park center, inc. Also has a residential addictions program at the asam 3.5 level of care for individuals, including those referred by the court system. 7,603 patient days were provided by this department in 2024.park center, inc. Utilizes hospital and court liaisons to assist consumers with higher needs. The hospital liaison provides support services to individuals at state or local psychiatric hospitals. The court liaisons collaborate with consumers, families, and the court system when the severity of symptoms requires emergency detention, involuntary commitments, and guardianship.during 2024, park center, inc. Continued improvement work for access to outpatient services by streamlining the assessment model, creating a hybrid walk-in model at the main allen county location. Park center, inc. Created increased walk-in access, monday through friday, for patients to receive crisis care and an initial assessment without waiting. Wait time for a scheduled appointment dropped from 25.73 days in january of 2024 (with little walk-in initial assessment availability) to 8.23 days in december 2024, while walk-in access in december 2024 was available same-day for most clients who walked in. Additionally, park center, inc. Continues to focus on the development of therapy groups for patients regarding mental health, trauma, substance abuse, and dbt, with over 20 different groups being offered in 2024. Another accomplishment in 2024 was the continued expansion of the mobile crisis team (sos) to 24/7 services, allowing the team to further address a wide variety of crises, including suicide. The team saw 1,142 patients in 2024.park center, inc. Has a strong commitment to supporting and enhancing the vitality of the community
Operating model
- Revenue model
- Earned-program. 74% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 67
- Transparency & Controls: 69
- Accountability: 76
- Sustainability: 37
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 74.6%; rating input score 75
- Program expense ratio: 76.7%; rating input score 77
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 66.7%; rating input score 67; 11th percentile among comparable filings
- Governance controls: 7 of 9 controls in place; rating input score 88
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Limited
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 2.2%; rating input score 43; 43rd percentile among comparable filings
- Total-asset coverage ratio: 0.64; rating input score 22; 22nd percentile among comparable filings
- Liabilities to assets ratio: 0.36; rating input score 40; 40th percentile among comparable filings
- Officer compensation ratio: 5.1%; rating input score 50; 50th percentile among comparable filings
Growth
- Program expense growth: 5.1% per year; rating input score 100; 43rd percentile among comparable filings
- Revenue growth: 6.1% per year; rating input score 100; 53rd percentile among comparable filings
- Asset growth: 5% per year; rating input score 100; 36th percentile among comparable filings
Details
- Where the money goes: 74.6% of revenue deployed · 76.7% of spending went to programs
- Governance: 8 of 12 board members independent · 7 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $34.5M in reported program spending
- Leadership: top reported pay $1.9M · 21 people listed · 0 of 6 pay-setting controls reported
- Highest-paid contractors: 3 contractors listed · $611K reported
- Consistency: 27 of 27 current checks pass
- Schedules: 8 filed schedules · includes major donors and executive pay
- Filing history: 13 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 5 filed money-flow records
- Related organizations: 32 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Pay-setting controls scored 0/100.
- Moderate — Sustainability: Operating margin scored 43/100.
- High — Sustainability: Total-asset coverage ratio scored 22/100.
- Review — Accountability: Governance controls: Other executive compensation review process not reported.
- Moderate — Sustainability: Liabilities to assets ratio scored 40/100.
- Review — Sustainability: Officer compensation ratio scored 50/100.