Link2health Solutions Inc

What it reported doing in 2016

Suicide prevention and disaster services: - national suicide prevention lifeline - the national suicide prevention lifeline is a free and confidential service for anyone in emotional distress or suicidal crisis that operates 24/7/365. By dialing 1-800-273-talk (8255), callers are routed to the nearest crisis center in a national network of 162 crisis centers that provides crisis counseling and mental health referrals. The lifeline also provides life-saving crisis services through lifeline crisis chat, which is available from 2 p.m. - 2 a.m., 7 days a week. Launched on january 1, 2005 and funded by the substance abuse and mental health services administration (samhsa; a division of the u.s. Department of health and human services), the lifeline has engaged in a variety of initiatives to improve crisis services and advance suicide prevention since its inception. - disaster distress helpline - the disaster distress helpline (ddh) is the first national hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, confidential crisis support service is available 24/7 via telephone (1-800-985-5990) and sms (text 'talkwithus' to 66746) to residents in the u.s. And its territories who are experiencing emotional distress related to any natural or human-caused disaster. Helpline staff provides counseling and support, as well as referrals to local disaster-related resources for follow-up care and support. Launched in february 2012 and funded by the substance abuse and mental health services administration (samhsa; a division of the u.s. Department of health and human services), the disaster distress helpline collaborates with national, regional, and local stakeholders and community partners year-round, to educate the public about disaster behavioral health and provide resources and crisis-counseling before, during and after disasters. - veterans crisis line - the veterans crisis line connects veterans in crisis and their families and friends with emotional support and crisis-counseling through a 24/7, confidential toll-free hotline, online chat, and text-messaging service that is staffed by professionals who are specially trained to help veterans and active military personnel. The veterans crisis line is funded by the department of veterans affairs (va) and was created through an inter-agency agreement between link2health solutions, substance abuse and mental health services administration (samhsa) and the va. In 2011, the national veterans suicide prevention hotline was renamed the veterans crisis line to encourage veterans and their families and friends to make the call. - nfl lifeline - the nfl life line is a free, confidential, crisis counseling hotline and chat service that connects current and former nfl players, their family members, coaches, team and league staff with trained counselors who can help, 24/7. Hotline staff assist members of the nfl family, year-round, who are in crisis, or who need emotional support for substance abuse problems, family issues, psysical injuries or career transition issues. Launched in 2012 through a grant from the national football league, the nfl life line is operated by link2health solutions in partnership with crisis center experts at centerstone and the mental health association of New York city.

Financial Efficiency

• Mission deployment rate: 80.2%; rating input score 80
• Program expense ratio: 95.4%; rating input score 95
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: 4 of 6 controls in place; rating input score 67
  • Compensation committee: Pass
  • Independent consultant: Missing
  • Other Form 990s reviewed: Pass
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 71st percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 75%; rating input score 75; 12th percentile among comparable filings
• Governance controls: 8 of 9 controls in place; rating input score 89
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 15.9%; rating input score 80; 80th percentile among comparable filings
• Total-asset coverage ratio: 0; rating input score 0; 0th percentile among comparable filings
• Liabilities to assets ratio: Limited
• Officer compensation ratio: 18.5%; rating input score 10; 10th percentile among comparable filings

Growth

• Program expense growth: Limited
• Revenue growth: -4.5% per year; rating input score 0; 10th percentile among comparable filings
• Asset growth: -17.6% per year; rating input score 0; 2nd percentile among comparable filings