Help Hotline Crisis Center
Nonprofit profile at a glance
- EIN
- 341196630
- IRS 990 coverage
- 2009–2024
- Forms available
- Form 990 2024
- Location
- Youngstown, OH, USA
- Phone
- 3307475111
- Rating
- 86
- Verdict
- STRONG
- Rating confidence
- Moderate
Reported finances
- Revenue
- $3,402,610
- Expenses
- $3,426,721
- Assets
- $3,909,345
- Liabilities
- $1,625,544
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
19 people listed
Executive titles in this filing
- JOHN T MERCER (PRESIDENT)
- JOSEPH MOSCA (VICE PRESIDENT)
- VINCE BRANCACCIO (CHIEF EXECUTIVE OFFICER)
- CATHERINE GRIZINSKI THRU 1124 (ASSOCIATE EXECUTIVE DIRECTOR)
Highest reported compensation
- VINCE BRANCACCIO (CHIEF EXECUTIVE OFFICER): $113,439 total reported compensation
- DEAN WENNERSTROM (CONTROLLER): $82,688 total reported compensation
- CATHERINE GRIZINSKI THRU 1124 (ASSOCIATE EXECUTIVE DIRECTOR): $60,863 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To improve lives by providing immediate, comprehensive services to support and connect people with community resources.
What it reported doing in 2024
Provides information and referral services, crisis and suicide intervention services, emergency assistance, guardianship, payeeship, housing assistance, homeless outreach, family support, and peer support services for residents of mahoning and surrounding counties.
Operating model
- Revenue model
- Grant-funded. 77% of the money available for current operations came from government grants.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 78
- Transparency & Controls: 92
- Accountability: 100
- Sustainability: 34
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 89%; rating input score 89
- Program expense ratio: 86.1%; rating input score 86
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -0.7%; rating input score 30; 30th percentile among comparable filings
- Total-asset coverage ratio: 1.14; rating input score 42; 42nd percentile among comparable filings
- Liabilities to assets ratio: 0.42; rating input score 26; 26th percentile among comparable filings
- Officer compensation ratio: 7.7%; rating input score 38; 38th percentile among comparable filings
Growth
- Program expense growth: 4.5% per year; rating input score 100; 37th percentile among comparable filings
- Revenue growth: 4.4% per year; rating input score 100; 37th percentile among comparable filings
- Asset growth: 8.1% per year; rating input score 100; 51st percentile among comparable filings
Details
- Where the money goes: 89% of revenue deployed · 86.1% of spending went to programs
- Governance: 15 of 15 board members independent · 9 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $2.9M in reported program spending
- Leadership: top reported pay $113K · 19 people listed
- Consistency: 32 of 32 current checks pass
- Schedules: 5 filed schedules · includes major donors
- Filing history: 15 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 4 filed money-flow records
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Sustainability: Operating margin scored 30/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 42/100.
- High — Sustainability: Liabilities to assets ratio scored 26/100.
- Moderate — Sustainability: Officer compensation ratio scored 38/100.