Goodwill of the Finger Lakes
Legal name: Goodwill of the Finger Lakes Inc
Nonprofit profile at a glance
- EIN
- 274212702
- IRS 990 coverage
- 2011–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Rochester, NY, US
- Phone
- 1-888-859-1606
- Rating
- 86
- Verdict
- STRONG
- Rating confidence
- Standard
- Sector
- Single Organization Support
Reported finances
- Revenue
- $56,612,578
- Expenses
- $58,999,088
- Assets
- $49,888,146
- Liabilities
- $25,031,256
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
24 people listed
Executive titles in this filing
- LAKE JENNIFER (PRESIDENT & CEO)
Highest reported compensation
- LAKE JENNIFER (PRESIDENT & CEO): $421,144 total reported compensation
- DYER CAROLINA (CHIEF FINANCIAL OFFICER): $243,614 total reported compensation
- HOLLAND JANICE (CHIEF PEOPLE & CULTURE OFFICER): $194,990 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Goodwill of the Finger Lakes is a not-for-profit organization committed to making a positive impact. We care deeply about the people in our community.
What it reported doing in 2024
Food services: cooks and delivers meals to seniors sites through the county senior nutrition program, providing meals for qualified individuals that meet the federal nutrition guidelines. The division also cooks and delivers meals to child day care programs. They also operate an in-house cafeteria that offers hot and cold meals to agency employees, many of whom are blind and unable to get out to local restaurants for breakfast or lunch as well as hosting individuals throughout our donated goods and food services programs in service to our mission, goodwill does so much to help change lives of people in our community through our good neighbor program. We partner with area schools and local not-for-profit organizations to assist children and adults who need clothing, shoes, books and housewares from our goodwill stores. We also provide interview and job appropriate clothes to job seekers.
Operating model
- Revenue model
- Earned-program. 62% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 91
- Transparency & Controls: 80
- Accountability: 96
- Sustainability: 26
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 94.7%; rating input score 95
- Program expense ratio: 90.8%; rating input score 91
- Fundraising efficiency: $47.84 raised per $1 spent on fundraising; rating input score 74; 74th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 94.1%; rating input score 94; 45th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -4.2%; rating input score 14; 14th percentile among comparable filings
- Total-asset coverage ratio: 0.85; rating input score 34; 34th percentile among comparable filings
- Liabilities to assets ratio: 0.5; rating input score 36; 36th percentile among comparable filings
- Officer compensation ratio: 2.4%; rating input score 48; 48th percentile among comparable filings
Growth
- Program expense growth: 7.7% per year; rating input score 100; 62nd percentile among comparable filings
- Revenue growth: 7.5% per year; rating input score 100; 63rd percentile among comparable filings
- Asset growth: 20.7% per year; rating input score 100; 93rd percentile among comparable filings
Details
- What they do: 5 programs and campaigns described on the official site · 3 operating locations identified
- Where the money goes: 94.7% of revenue deployed · 90.8% of spending went to programs
- Governance: 16 of 17 board members independent · 9 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $53.6M in reported program spending
- Leadership: top reported pay $421K · 24 people listed · 2 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $3.2M reported
- Consistency: 38 of 38 current checks pass
- Schedules: 9 filed schedules · includes major donors, executive pay, and related organizations
- Filing history: 14 filing years from 2011 to 2024
- Contacts: How to reach this organization
- Money network: 8 filed money-flow records
- Related organizations: 1 filed related-organization link
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Sustainability: Operating margin scored 14/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 34/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 36/100.
- Moderate — Sustainability: Officer compensation ratio scored 48/100.