Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago

What it reported doing in 2025

Goodwill great lakesgoodwill provides food service, logistics support, and administrative services to the united states navy at naval station great lakes in Illinois. Goodwill great lakes provides work opportunities and skill development for individuals with significant disabilities through the abilityone program. Competitive wages and benefits, training, and an opportunity for career advancement are offered to the employees. In 2025, goodwill great lakes served more than 12.2 million meals to u.s. Navy sailors and recruits and goodwill great lakes employed nearly 1,193 people, including more than 500 individuals with significant disabilities. (continued on schedule o)goodwill offers a supportive environment for individuals with significant disabilities at great lakes who may otherwise face challenges finding and keeping opportunities to work. Goodwill's experience in rehabilitation enables the organization to provide appropriate accommodations to ensure that individuals with significant disabilities can perform their assigned job functions. Some examples are changes in work schedule or job function to accommodate disability-related issues, interpreters for people with hearing impairment, and mobility training for people with visual impairment or physical disabilities. Goodwill also supports its workforce with training that provides a way for employees to increase their knowledge, advance within goodwill, or move into competitive positions outside the organization. This support includes workshops, on-the-job technical training, one-on-one counseling/coaching sessions, career development and placement activities, and referral to community resources. Training topics include job retention skills and life skills, such as employer expectations, customer service, attendance, appearance, hygiene, communication, attitude, teamwork, time/anger/stress management, financial management, and self-empowerment. In addition to internal training programs, goodwill offers tuition reimbursement for courses taken through local educational institutions, and career advancement services that are available to our employees.

Financial Efficiency

• Mission deployment rate: 79.7%; rating input score 80
• Program expense ratio: 89.2%; rating input score 89
• Fundraising efficiency: $84.68 raised per $1 spent on fundraising; rating input score 74; 74th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 66th percentile among comparable filings
• Pay-setting controls: 4 of 6 controls in place; rating input score 67
  • Compensation committee: Pass
  • Independent consultant: Pass
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 81st percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Yes; rating input score 100

Accountability

• Independent voting board: 100%; rating input score 100; 65th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 11.5%; rating input score 74; 74th percentile among comparable filings
• Total-asset coverage ratio: 2.2; rating input score 53; 53rd percentile among comparable filings
• Liabilities to assets ratio: 0.21; rating input score 66; 66th percentile among comparable filings
• Officer compensation ratio: 4.1%; rating input score 29; 29th percentile among comparable filings

Growth

• Program expense growth: -0.4% per year; rating input score 0; 11th percentile among comparable filings
• Revenue growth: 0.5% per year; rating input score 100; 5th percentile among comparable filings
• Asset growth: 5.1% per year; rating input score 100; 36th percentile among comparable filings