Goodwill Industries of Metropolitan Chicago Inc

Nonprofit profile at a glance

EIN
364455490
IRS 990 coverage
2010–2025
Forms available
Form 990 2025
Location
Milwaukee, WI, USA
Phone
4148474200
Rating
75
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Human Service Organizations

Official website

Reported finances

Revenue
$3,211,031
Expenses
$3,211,031
Assets
$1,521,452
Liabilities
$1,521,452

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

10 people listed

Executive titles in this filing

  • JACQUELINE HALLBERG (PRESIDENT & CEO)

Highest reported compensation

  • JACQUELINE HALLBERG (PRESIDENT & CEO): $1,250,045 total reported compensation
  • JEFFREY DOCALAVICH (ASSISTANT TREASURER): $777,870 total reported compensation
  • LATONYA BROOKS (DIRECTOR WCC & PARTNERSHIP): $188,458 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Goodwill industries of metropolitan chicago, inc. ("goodwill-chicago") is a nonstock, not-for-profit Illinois corporation, whose sole member is goodwill industries of southeastern Wisconsin, inc. ("goodwill"), a Wisconsin nonstock, not-for-profit (continued on schedule o)

What it reported doing in 2025

Goodwill-chicago's pre-employment skills training programs focus on providing education and training to help participants find work or start a career. An individual employment plan is developed for participants outlining strengths, existing skills, interests, past experience and other supportive service needs. Participants attend intensive pre-employment skills and computer skills training classes. After completion, participants either actively pursue employment or complete additional occupational skills training, such as retail and customer service. In 2025, goodwill expanded youth-specific programming with its empower youth program, targeting teens and young (continued on schedule o) adults ages 16-24 for employment readiness training, access to supportive services, and job placement in both short and long-term employment. Our teens and young adult initiatives also featured programs specifically focused on professional skill-building providing training in conflict resolution, financial education, goal setting, and mentorship. With community partnerships, goodwill participated in programs to expose youth to pathways trainings in energy, utilities and construction. Recognizing that goodwill employs individuals with barriers to long-term successful employment, our employee empowerment network offers life coaching, benefit navigation, and service referrals through voluntary enrollment to its own employees.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and revenue has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 83
  • Transparency & Controls: 65
  • Accountability: 91
  • Sustainability: 18
  • Growth: 60

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 86.1%; rating input score 86
  • Program expense ratio: 86.1%; rating input score 86
  • Fundraising efficiency: $21.28 raised per $1 spent on fundraising; rating input score 61; 61st percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 0%; rating input score 26; 26th percentile among comparable filings
  • Total-asset coverage ratio: 0.47; rating input score 15; 15th percentile among comparable filings
  • Liabilities to assets ratio: 1; rating input score 3; 3rd percentile among comparable filings
  • Officer compensation ratio: 31.3%; rating input score 7; 7th percentile among comparable filings

Growth

  • Program expense growth: 0.8% per year; rating input score 100; 15th percentile among comparable filings
  • Revenue growth: -3.1% per year; rating input score 0; 4th percentile among comparable filings
  • Asset growth: 4.1% per year; rating input score 100; 28th percentile among comparable filings

Details

  • Where the money goes: 86.1% of revenue deployed · 86.1% of spending went to programs
  • Governance: 4 of 4 board members independent · 7 of 9 filing controls reported
  • Programs: 2 filed program accomplishments · $2.8M in reported program spending
  • Leadership: top reported pay $1.3M · 10 people listed · 0 of 6 pay-setting controls reported
  • Consistency: 31 of 31 current checks pass
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 16 filing years from 2010 to 2025
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Related organizations: 3 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • Review — Accountability: Governance controls: 2 of 9 not reported.
  • High — Sustainability: Operating margin scored 26/100.
  • High — Sustainability: Total-asset coverage ratio scored 15/100.
  • High — Sustainability: Liabilities to assets ratio scored 3/100.
  • High — Sustainability: Officer compensation ratio scored 7/100.