Senior Connection Center

What it reported doing in 2024

Older americans act program - the older americans act program provides vital services that allow vulnerable seniors to remain in their homes, thereby avoiding unnecessary or premature nursing home placement. Services funded under this program include: our elder helpline, where we provide seniors and their caregivers with vital information and assist them in obtaining such critical services as in-home health care and adult day-care, and guidance in planning for the changing needs of older loved ones; legal assistance, which is provided to elders who are victims of scams, fraud, and other types of abuse or facing the threat of eviction, foreclosure or bankruptcy; and nutrition services, where balanced meals are provided, either in the home or at congregate dining sites so isolated seniors can benefit from socialization along with a good meal and respite services for caregivers, so caregivers can take a much-needed break from their continuous task of caring for a frail, older loved one. Additional services provided under this program include health and wellness education, including courses in chronic disease and diabetes self-management, homemaker and companion services, personal care for elders with limited capacity to tend to their activities of daily living, and elder abuse prevention, where not only elders are alerted to and educated about their risk of abuse, but business professionals and community members are also trained to identify potential victims of abuse.

Financial Efficiency

• Mission deployment rate: 93.1%; rating input score 93
• Program expense ratio: 94.4%; rating input score 94
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 94.4%; rating input score 94; 22nd percentile among comparable filings
• Pay-setting controls: 3 of 6 controls in place; rating input score 50
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Pass
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 99.8%; rating input score 100; 37th percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
• Governance controls: 8 of 9 controls in place; rating input score 89
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Fail
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 1.4%; rating input score 40; 40th percentile among comparable filings
• Total-asset coverage ratio: 0.28; rating input score 7; 7th percentile among comparable filings
• Liabilities to assets ratio: 0.59; rating input score 23; 23rd percentile among comparable filings
• Officer compensation ratio: 1.2%; rating input score 84; 84th percentile among comparable filings

Growth

• Program expense growth: 8.1% per year; rating input score 100; 62nd percentile among comparable filings
• Revenue growth: 6.6% per year; rating input score 100; 57th percentile among comparable filings
• Asset growth: 9.7% per year; rating input score 100; 63rd percentile among comparable filings