Presbyterian SeniorCare Network

What it reported doing in 2025

Provision of nursing care, hospice care, rehabilitation and Alzheimer's care for the elderly in a 193 bed facility located in Oakmont, Pa. In 2025, uncompensated care and services at the Willows totaled over $10.4 million. During 2025 the organization served on average 69 Medical Assistance residents (43% of residents), subsidizing the care for those individuals who could not afford to pay the full charge. In the current year, the Willows provided community support, including health professional education, community partnerships/activities and in-kind and financial donations.The Willows skilled nursing community is part of the Presbyterian SeniorCare Network which has approximately 2,200 team members who serve more than 6,500 older adults annually through 55 communities/service lines across 9 western Pennsylvania counties, as well as through our at home programs of Envisage and Presbyterian SeniorCare Home Health. Presbyterian SeniorCare is committed to enriching the aging experience through person-centered service and living options. Presbyterian SeniorCare has been instrumental in developing, and is the sole member of, numerous not-for-profit membership corporations that provide older adults with living and service options including: a regional system of housing for low income seniors and persons with disabilities, personal care, Alzheimer's and dementia care, long-term and rehabilitation healthcare, and home health and non-medical homecare, and community services for older adults. Additionally, in collaboration with UPMC, we are a sponsor of Community LIFE, a non-profit program that provides comprehensive health and social services to approximately 600 frail, elderly adults so that they can continue to live in their homes. Presbyterian SeniorCare strives to participate with the provider networks of all of the major insurers and health systems in the markets we serve.As a Center of Rehab Excellence, the Presbyterian SeniorCare Network developed the MyLife Program, a holistic approach to recovery, which includes the physical environment, the delivery of hospitality and the personalized clinical care provided by an expert team focused on getting patients back home and back to their life. Both The Willows and Southmont serve as the hub healthcare/skilled nursing facilities for residents of the Presbyterian SeniorCare Network. This means Presbyterian SeniorCare residents have preferred access to these facilities, which contributes to our social accountability mission and has an impact on the finances of these facilities, where no resident ever has been asked to leave because of inability to continue to pay. Additionally, in collaboration with Family Hospice and Palliative Care, Presbyterian SeniorCare also offers the Woodwell Program, a holistic, comprehensive hospice and palliative care model for residents as well as family support. The Internal Revenue Service has determined that Presbyterian SeniorCare is exempt from federal income taxation under Section 501(c)(3) of the Internal Revenue Code of 1986, as amended. However, as a responsible corporate citizen, Presbyterian SeniorCare gives back to its local communities through promotion of health and wellness efforts, education and training programs, financial and in-kind donations, and special projects. Guided by its faith-based not-for-profit mission, Presbyterian SeniorCare provides benevolent care annually to the seniors it serves who have outlived their resources and no longer have the means to pay. In the current year and across its regional network, it provided approximately $3.2 million of benevolent care to residents in our personal care/assisted living facilities who no longer had the means to pay, and $24 million in uncompensated care to residents in our nursing facilities who no longer had the means to pay.Since its inception in 1928, Presbyterian SeniorCare has been committed to service excellence and Making Aging Easier for older adults and their families. Built up

Financial Efficiency

• Mission deployment rate: 93%; rating input score 93
• Program expense ratio: 87.7%; rating input score 88
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
• Pay-setting controls: 3 of 6 controls in place; rating input score 50
  • Compensation committee: Pass
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 66.7%; rating input score 67; 10th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -6%; rating input score 9; 9th percentile among comparable filings
• Total-asset coverage ratio: 0.4; rating input score 9; 9th percentile among comparable filings
• Liabilities to assets ratio: 0.89; rating input score 8; 8th percentile among comparable filings
• Officer compensation ratio: 0.3%; rating input score 90; 90th percentile among comparable filings

Growth

• Program expense growth: 1.2% per year; rating input score 100; 14th percentile among comparable filings
• Revenue growth: 1.4% per year; rating input score 100; 11th percentile among comparable filings
• Asset growth: -0.7% per year; rating input score 0; 6th percentile among comparable filings