Keystone Human Services International

What it reported doing in 2024

Moldova: keystone moldova is a nongovernmental private institution, founded by keystone human services international, with a strong history of promoting human and disability rights and establishing community-based systems of social care services throughout the republic of moldova. Partnering with national and local governments and advocates, keystone moldova works to support the reform of the social protection system and develop sustainable community-based services so people with disability can leave the institutions and live valued lives in the community. Taking a rights-based approach, keystone moldova promotes inclusion, builds sustainable community-based support systems, and advocates alongside people with disability. Through partnership with donors including the european commission, im swedish development partner, soros foundation moldova, the alliance of active ngos in the field of child and family social protection (apscf), and the austrian development agency, among others, keystone moldova supports: (i) the deinstitutionalization and development of community-based services for people with disability, children with educational support needs, and those at risk; (ii) the development of community-based alternative social care services, such as family support services, foster care, mobile teams, shared living, respite care, and supported living, (iii) the development of legal frameworks to ensure the sustainability of reforms in social protection and social assistance of people with disability; (iv) activities to prevent and end discrimination. Keystone moldova also runs a national disability hotline service through a contract with government which offers information, psychological counseling, care coordination assistance, and service referrals. Keystone moldova has also provided support to ukraine refugees, particularly refugees with disabilities and their families since the war began in february 2022. In partnership with donors including mercy corps, care international, unicef, easpd, aar japan, foundation de france, and the swiss cooperation office, keystone moldova has developed and provided needed interventions for refugees with disabilities, their families, as well as moldovan host families who opened their homes and stretched resources to welcome and accommodate people from ukraine. Keystone moldova works to ensure people with disability are included in policies related to emergency situations and lends its expertise in inclusive practice as moldova builds inclusive infrastructure and social services that account for the needs of both refugees with disabilities and moldovans who have been affected by the war.

Financial Efficiency

• Mission deployment rate: 87%; rating input score 87
• Program expense ratio: 82%; rating input score 82
• Fundraising efficiency: $913.2 raised per $1 spent on fundraising; rating input score 97; 97th percentile among comparable filings

Transparency & Controls

• Consistency checks: 93.3%; rating input score 93; 17th percentile among comparable filings
• Pay-setting controls: 0 of 6 controls in place; rating input score 0
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Missing
• Foreign activity oversight: 0 of 8 controls in place; rating input score 0
  • Claims monitoring procedures: Fail
  • Requires narrative reports: Fail
  • Conducts field audits: Fail
  • May suspend future funding: Fail
  • Requires financial reports: Fail
  • Conducts site visits: Fail
  • Requires grant agreements: Fail
  • May require repayment: Fail
• Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
• Major donor itemization: Limited
• Related-party transparency: Limited

Accountability

• Independent voting board: 93.3%; rating input score 93; 24th percentile among comparable filings
• Governance controls: 7 of 9 controls in place; rating input score 78
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Fail
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -6.1%; rating input score 18; 18th percentile among comparable filings
• Total-asset coverage ratio: 0.17; rating input score 5; 5th percentile among comparable filings
• Liabilities to assets ratio: 1.15; rating input score 3; 3rd percentile among comparable filings
• Officer compensation ratio: 3.4%; rating input score 66; 66th percentile among comparable filings

Growth

• Program expense growth: 13.8% per year; rating input score 100; 75th percentile among comparable filings
• Revenue growth: 3.2% per year; rating input score 100; 28th percentile among comparable filings
• Asset growth: -6.2% per year; rating input score 0; 3rd percentile among comparable filings