Key Human Services Inc

Nonprofit profile at a glance

EIN
061259340
IRS 990 coverage
2015–2024
Forms available
Form 990 2024
Location
Rocky Hill, CT, USA
Phone
8604097350
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate

Official website

Reported finances

Revenue
$28,155,396
Expenses
$28,526,732
Assets
$13,117,213
Liabilities
$12,407,694

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

17 people listed

Executive titles in this filing

  • CHARLES S SWEEDER (PRESIDENT, KHS)
  • GREGORY DAMATO (VICE PRESIDENT, THROUGH 1/2025))
  • ELIZABETH WEIBLEN (CHIEF EXECUTIVE OFFICER)

Highest reported compensation

  • CHARLES S SWEEDER (PRESIDENT, KHS): $692,221 total reported compensation
  • GREGORY N WELLEMS (VP OPERATIONS, KHS): $290,110 total reported compensation
  • KRISTINE C SAYLOR (VP FINANCE, KHS): $262,834 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Provides supports to people with intellectual/developmental disability across the lifespan that encourages growth and meaningful life choices while assisting persons in finding home, health, friends, work, and presence in their communities. Key human services, inc. (key) is a non-profit, Connecticut corporation, established in Connecticut in 1989, that provides a variety of community-based support programs intended to help people live as independently as possible in their local communities. Key provides services in the central part of the state extending from the Massachusetts border to the long island sound. Key is supported primarily through contracts from governmental sources and other non-profit organizations.

What it reported doing in 2024

Individual and family support: this service area provides residential, clinical, and vocational support to people with intellectual disability, developmental disability, and autism. Support is provided to people and families across the lifespan. Services are provided in individual apartments, licensed community companion homes, and family homes. People are supported to achieve their independence, make appropriate personal choices, achieve goals related to work, community participation, and retirement activities.

Operating model

Revenue model
Earned-program. 100% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 78
  • Transparency & Controls: 77
  • Accountability: 85
  • Sustainability: 24
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 88.3%; rating input score 88
  • Program expense ratio: 87.2%; rating input score 87
  • Fundraising efficiency: $0 raised per $1 spent on fundraising; rating input score 0; 0th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 75%; rating input score 75; 14th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -1.3%; rating input score 25; 25th percentile among comparable filings
  • Total-asset coverage ratio: 0.46; rating input score 14; 14th percentile among comparable filings
  • Liabilities to assets ratio: 0.95; rating input score 8; 8th percentile among comparable filings
  • Officer compensation ratio: 3.8%; rating input score 61; 61st percentile among comparable filings

Growth

  • Program expense growth: 4.2% per year; rating input score 100; 36th percentile among comparable filings
  • Revenue growth: 4.5% per year; rating input score 100; 39th percentile among comparable filings
  • Asset growth: 6.8% per year; rating input score 100; 47th percentile among comparable filings

Details

  • Where the money goes: 88.3% of revenue deployed · 87.2% of spending went to programs
  • Governance: 6 of 8 board members independent · 9 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $24.9M in reported program spending
  • Leadership: top reported pay $692K · 17 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $2M reported
  • Consistency: 34 of 34 current checks pass
  • Schedules: 6 filed schedules · includes executive pay
  • Filing history: 10 filing years from 2015 to 2024
  • Contacts: How to reach this organization
  • Money network: 8 filed money-flow records
  • Related organizations: 5 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 0/100.
  • High — Sustainability: Operating margin scored 25/100.
  • High — Sustainability: Total-asset coverage ratio scored 14/100.
  • High — Sustainability: Liabilities to assets ratio scored 8/100.