Windham Community Memorial Hospital Inc
Nonprofit profile at a glance
- EIN
- 060646966
- IRS 990 coverage
- 2009–2024
- Forms available
- Form 990 2024, Form 990-T 2024
- Location
- Willimantic, CT, USA
- Phone
- 8606963530
- Rating
- 80
- Verdict
- STRONG
- Rating confidence
- Standard
- Sector
- Hospital, General
Reported finances
- Revenue
- $127,830,009
- Expenses
- $117,171,874
- Assets
- $101,761,211
- Liabilities
- $64,661,613
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
26 people listed
Executive titles in this filing
- Donna Handley (Director/President)
Highest reported compensation
- Donna Handley (Director/President): $1,055,572 total reported compensation
- Melisha Cumberland MD (Director): $652,996 total reported compensation
- Mark Tramontozzi MD (Vice Chair (Thru 06/2025)): $554,136 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
The mission of Windham Community Memorial Hospital is to offer comprehensive services in an environment where innovation and teaching are integral to care; where we are proud to serve patients and one another; where meeting the challenge of complex medical needs is viewed as a defining competency; and where quality and safety of care are a constant.
What it reported doing in 2024
Committed to excellence in quality and service for the region, Windham Community Memorial Hospital boasts a state-of-the-art Emergency Department that consistently ranks in the highest percentiles of customer satisfaction. The Hospital also offers convenient and modern satellite services including two Physical Therapy and Rehabilitation Clinics and a Center for Women's Health offering mammography, bone density, and integrative health.There are on-campus support services for patients of Windham Community Memorial Hospital including a Cardiac Rehabilitation Center and Lipid Clinic, Pulmonary Rehabilitation and Pain Management Services. Community education is an important component of Windham Community Memorial Hospital's vision to improve the health of the community. To achieve this goal - diabetes education, childbirth education, integrative health services, cancer support groups, and ongoing community health forums are offered. In addition to the programs referred to above, the Hospital provides services/programs including but not limited to the following: Cardiology ServicesDiabetes & EndocrinologyEmergency CareFamily & Primary CareHeadache CenterHospital MedicineImaging & RadiologyIntegrative HealthMedical Weight LossMovement DisordersNeuroscience InstitutePain ManagementParamedic ProgramPhysical TherapyPulmonary & Respiratory ServicesSenior ServicesSleep MedicineSpine CareSurgical Weight LossUrologyWomen's HealthWound Care & Surgical ClinicSupport Services
Operating model
- Revenue model
- Earned-program. 99% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 92% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and fundraising costs are high for each dollar raised.
Rating breakdown
- Financial Efficiency: 78
- Transparency & Controls: 76
- Accountability: 90
- Sustainability: 50
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 82%; rating input score 82
- Program expense ratio: 89.7%; rating input score 90
- Fundraising efficiency: $4.7 raised per $1 spent on fundraising; rating input score 19; 19th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 81.8%; rating input score 82; 29th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 8.3%; rating input score 68; 68th percentile among comparable filings
- Total-asset coverage ratio: 0.87; rating input score 34; 34th percentile among comparable filings
- Liabilities to assets ratio: 0.64; rating input score 26; 26th percentile among comparable filings
- Officer compensation ratio: 2.8%; rating input score 41; 41st percentile among comparable filings
Growth
- Program expense growth: 4.2% per year; rating input score 100; 33rd percentile among comparable filings
- Revenue growth: 3.8% per year; rating input score 100; 31st percentile among comparable filings
- Asset growth: 2.3% per year; rating input score 100; 16th percentile among comparable filings
Details
- Where the money goes: 82% of revenue deployed · 89.7% of spending went to programs
- Governance: 9 of 11 board members independent · 9 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $105.1M in reported program spending
- Leadership: top reported pay $1.1M · 26 people listed · 0 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $6.5M reported
- Consistency: 37 of 37 current checks pass
- Schedules: 9 filed schedules · includes major donors, grants, executive pay, and related organizations
- Filing history: 16 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 9 filed money-flow records
- Related organizations: 63 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Pay-setting controls scored 0/100.
- High — Financial Efficiency: Fundraising efficiency scored 19/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 34/100.
- High — Sustainability: Liabilities to assets ratio scored 26/100.
- Moderate — Sustainability: Officer compensation ratio scored 41/100.