White Plains Hospital

What it reported doing in 2024

Tertiary Hub of Advanced Care in the Hudson Valley White Plains Hospital Center ("The Hospital") serves as the tertiary hub of advanced care in the Hudson Valley for the Montefiore Health System. The Hospital is a 292-bed not-for-profit healthcare organization with the primary mission of providing exceptional care to the residents of Westchester County and its surrounding areas. The Hospital is fully accredited by The Joint Commission and, in 2024, received its third consecutive 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), the highest rating given by that federal agency. This high level of care and services is provided without regard to race, color, creed, national origin, age, sexual orientation or ability to pay. The Hospital is the largest employer in Westchester County, with more than 5,300 employees across the organization. In 2024 we hired nearly 1,300 new employees and recruited 300 new registered nurses to support our continued growth. Hospital Expansion In 2024, the Hospital received approval to increase its licensed beds to 436 from 292. This expansion, opening in 2028, will be home to 240 new inpatient rooms, a dedicated operating room floor with capacity for 10 additional state-of-the-art operating rooms, equipped with the latest technology to support the increasingly complex care the Hospital continues to deliver, and an expanded Emergency Department that will be larger than the size of a football field. The Hospital provides acute inpatient and emergency care as well as a comprehensive array of outpatient services. Key clinical milestones include the robust growth of our structural heart program - performing over 150 TAVR procedures in its first year- and of our neurosciences program, adding new treatments such as endovascular coiling to address brain aneurysms. Additional centers of excellence include oncology and orthopedics. Care Transitions: From Hospital to Home In 2024, the WPH Cares Transitional Care Program continued to drive hospital-wide improvements through a high-volume, high-touch model focused on timely outreach and care coordination post-procedure or hospital discharge. WPH Cares also actively collaborates with community organizations such as the Department of Social Services, Visiting Nurse Services, local pharmacies, and paramedicine teams to help build trust and improve access to care. Throughout the year, WPH Cares engaged with patients through 90,989 encounters. Our Virtual Acute Clinic-designed not only to rapidly triage patients within 24 hours but also to provide tailored clinical care at home, as well as alternative treatment plans, and early discharge support-managed 2,108 referrals, significantly expanding system capacity and offering safe, effective alternatives to hospitalization. These combined efforts led to the prevention of approximately 1,223 ED revisits. What continues to distinguish WPH Cares is its consistent ability to reach patients across diverse care settings with exceptionally high contact rates, including GI (up to 86%), Ambulatory Surgery (up to 89%), and Inpatient (up to 87%). WPH Cares played a critical role in supporting these reductions by ensuring consistent follow-up, education, and care plan adherence during the highest-risk period following discharge. WPH Cares remains a cornerstone of our commitment to reducing avoidable utilization, improving outcomes, and connecting patients to the right care at the right time. Awards and Accreditations In 2024, White Plains Hospital was recognized with various awards and accreditations, including: * Awarded for the third consecutive year a five-star quality rating from the Centers for Medicare & Medicaid Services (CMS), the highest distinction offered by the federal agency. * Recognized as a "best hospital for pulmonary" for the first time by U.S. News & World Report and "best regional hospital" for the sixth consecutive year - the highest ranking among all hospitals in Westchester and the Hu

Financial Efficiency

• Mission deployment rate: 77.8%; rating input score 78
• Program expense ratio: 93.3%; rating input score 93
• Fundraising efficiency: $30.16 raised per $1 spent on fundraising; rating input score 66; 66th percentile among comparable filings

Transparency & Controls

• Consistency checks: 94.1%; rating input score 94; 28th percentile among comparable filings
• Pay-setting controls: 4 of 6 controls in place; rating input score 67
  • Compensation committee: Pass
  • Independent consultant: Pass
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 71%; rating input score 71; 15th percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Yes; rating input score 100

Accountability

• Independent voting board: 90.5%; rating input score 90; 38th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 16.8%; rating input score 84; 84th percentile among comparable filings
• Total-asset coverage ratio: 2.42; rating input score 69; 69th percentile among comparable filings
• Liabilities to assets ratio: 0.53; rating input score 34; 34th percentile among comparable filings
• Officer compensation ratio: 2.5%; rating input score 47; 47th percentile among comparable filings

Growth

• Program expense growth: 9.5% per year; rating input score 100; 72nd percentile among comparable filings
• Revenue growth: 10% per year; rating input score 100; 77th percentile among comparable filings
• Asset growth: 17.1% per year; rating input score 100; 90th percentile among comparable filings