Shenandoah Valley Westminster-Canterbury

Legal name: Westminster Canterbury of Winchester Inc

Nonprofit profile at a glance

EIN
521266582
IRS 990 coverage
2010–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2020
Location
Winchester, Virginia, US
Phone
(800) 492-1279
Rating
82
Verdict
STRONG
Rating confidence
Standard
Sector
Supportive Housing for Older Adults

Official website

Reported finances

Revenue
$38,740,586
Expenses
$38,247,909
Assets
$272,360,316
Liabilities
$229,984,190

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

27 people listed

Executive titles in this filing

  • MRS GLORIA J SHILEY (PRESIDENT/CEO)

Highest reported compensation

  • MRS GLORIA J SHILEY (PRESIDENT/CEO): $422,651 total reported compensation
  • DUANE A WERNECKE (CFO): $279,980 total reported compensation
  • PAIGE PATTERSON (MEDICAL DIRECTOR): $244,932 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

A retirement community in Winchester, VA, built not for profit, but for people.

What it reported doing in 2024

Shenandoah valley westminster canterbury ("svwc") is a not-for-profit, nonstock corporation under the laws of the commonwealth of Virginia. Svwc operates a continuing care retirement community (ccrc) in winchester, Virginia which includes 160 independent living (il) apartment units; 53 il cottage units; 97 il units in 10 hybrid structures (48 of which were completed and placed in service in october and november 2023 and 49 of which were completed and placed in service in december 2024 and january 2025) (the villas); 60 licensed assisted living (al) units, 12 of which are dedicated memory care (mc) units; 51 skilled nursing (sn) beds; and various common areas and amenities. Svwc's primary service area includes winchester, Virginia and surrounding communities in frederick county, Virginia.in addition to serving residents of svwc, the corporation provides meeting space for local non-profits and civic organizations; hosts certain community events; donates medical supplies to the local free medical clinic; building supplies to habitat for humanity; purchases and provides bed linens for the winchester area temporary thermal shelter during winter months; and provides funding to many community and national organizations. Svwc provides care to residents who meet certain criteria at amounts less than its established rates. Because svwc does not pursue collection of amounts determined to qualify as benevolent care, they are not reported as revenues. Svwc maintains records to identify and monitor the level of benevolent care it provides. Charges forgone, based on established rates, for services rendered were approximately $346,000 in 2024 and $499,000 in 2023. These amounts are not materially different than the difference between the cost of providing services to residents that qualified for benevolent care and the amounts these residents were able to pay for services rendered.

Operating model

Revenue model
Earned-program. 93% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and the filing does not identify recipients for some grant dollars.

Rating breakdown

  • Financial Efficiency: 76
  • Transparency & Controls: 80
  • Accountability: 100
  • Sustainability: 52
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 83.9%; rating input score 84
  • Program expense ratio: 87.6%; rating input score 88
  • Fundraising efficiency: $1.44 raised per $1 spent on fundraising; rating input score 4; 4th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 93.3%; rating input score 93; 14th percentile among comparable filings
  • Pay-setting controls: 5 of 6 controls in place; rating input score 83
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 30%; rating input score 30; 9th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 1.3%; rating input score 39; 39th percentile among comparable filings
  • Total-asset coverage ratio: 7.12; rating input score 88; 88th percentile among comparable filings
  • Liabilities to assets ratio: 0.84; rating input score 12; 12th percentile among comparable filings
  • Officer compensation ratio: 4.9%; rating input score 51; 51st percentile among comparable filings

Growth

  • Program expense growth: 6.2% per year; rating input score 100; 51st percentile among comparable filings
  • Revenue growth: 3% per year; rating input score 100; 25th percentile among comparable filings
  • Asset growth: 5.8% per year; rating input score 100; 41st percentile among comparable filings

Details

  • What they do: 6 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 83.9% of revenue deployed · 87.6% of spending went to programs
  • Governance: 19 of 19 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $33.5M in reported program spending
  • Leadership: top reported pay $423K · 27 people listed · 5 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $39.3M reported
  • Consistency: 34 of 35 current checks pass · 1 finding to review
  • Schedules: 9 filed schedules · includes major donors, grants, executive pay, and related organizations
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 10 filed money-flow records
  • Related organizations: 2 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 4/100.
  • Moderate — Transparency & Controls: Grant itemization coverage scored 30/100.
  • Moderate — Sustainability: Operating margin scored 39/100.
  • High — Sustainability: Liabilities to assets ratio scored 12/100.
  • Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
  • Review — Sustainability: Officer compensation ratio scored 51/100.