United Health Services

What it reported doing in 2024

Clinics (see schedule o)uhs hospitals provides a wide range of primary care and specialty care clinics. Primary care services are the foundation for serving the community with a coordinated system of care, with special attention to under-served areas. Uhs hospitals offers sixteen primary care centers located throughout a multi-New York county service area: 1)binghamton family care, 2) upper front street (binghamton), 3) clinton street (binghamton), 4) northern tioga, 5) deposit, 6) windsor, 7) johnson city, 8) vestal parkway (vestal), 9) candor, 10) owego, 11) greene, 12) endicott, 13) main street (johnson city), 14) binghamton pediatrics, 15) hooper road (endwell) and 16)robinson street (binghamton). Other outpatient services include: two school based health centers, two walk-in care centers, diabetes management center, dental clinic, nephrology clinic, plastic surgery clinic, and the womens' health center. Total patient clinic visits/physician encounters for the uhs clincs at year end 2024 totaled 326,120 primary care and 262,141 specialty care clinic visits.uhs hospitals fulfills its mission by working together with the community, physicians, and other health care providers to continuously improve the availability and quality of services and the ability to provide educational programs in which graduate, undergraduate and continuing medical education, as well as nursing and other professional, technical training and scholarship programs, and making well-trained health care professionals and advanced clinical and medical practices available to the public. In 2024, approximately 115 residents, medical students, registered nursing, and pharmacy students benefitted from uhs hospitals programs. Due to covid, student participation had been limited for the past several years and the numbers are now more consistent with pre-covid levels. Uhs hospitals also provides programs and services to educate our patients, their families, businesses and the community at large about promoting healthy lifestyles, facilitating understanding of personal health status, increasing knowledge of health care options, and encouraging effective utilization of the health-care system. Uhs hospitals also sponsors community organizations that bring programs to the community which are most directly related to health issues or promote local health and human services within the community. Uhs provided $256,000 in sponsorship funds in 2024.

Financial Efficiency

• Mission deployment rate: 84.8%; rating input score 85
• Program expense ratio: 88%; rating input score 88
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
• Pay-setting controls: 3 of 6 controls in place; rating input score 50
  • Compensation committee: Missing
  • Independent consultant: Pass
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 85.7%; rating input score 86; 32nd percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 3.9%; rating input score 52; 52nd percentile among comparable filings
• Total-asset coverage ratio: 0.72; rating input score 28; 28th percentile among comparable filings
• Liabilities to assets ratio: 0.69; rating input score 22; 22nd percentile among comparable filings
• Officer compensation ratio: 0.5%; rating input score 84; 84th percentile among comparable filings

Growth

• Program expense growth: 6.8% per year; rating input score 100; 55th percentile among comparable filings
• Revenue growth: 6.3% per year; rating input score 100; 54th percentile among comparable filings
• Asset growth: 7.6% per year; rating input score 100; 56th percentile among comparable filings