Tower Health

Nonprofit profile at a glance

EIN
232201344
IRS 990 coverage
2009–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2024
Location
West Reading, PA, United States
Phone
1-833-348-6937
Rating
71
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Hospital, General

Official website

Reported finances

Revenue
$502,368,130
Expenses
$499,958,811
Assets
$1,703,778,379
Liabilities
$1,650,410,828

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

26 people listed

Executive titles in this filing

  • MICHAEL STERN (PRES/CEO 2/2)
  • P SUE PERROTTY (CEO TH TERM)
  • BERNARD BOULANGER (EVP/CEO PROV)
  • RICHARD MCLAUGHLIN (CEO PHOE/POT)
  • RICHARD T NEWELL JR (CEO POTTS)

Highest reported compensation

  • MICHAEL STERN (PRES/CEO 2/2): $1,565,707 total reported compensation
  • DAN AHERN (EVP BUSINESS): $1,306,746 total reported compensation
  • P SUE PERROTTY (CEO TH TERM): $1,246,887 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Tower Health’s mission is to serve patients and communities by providing health and healing, with commitments including clinical excellence and innovation, education, equitable access to care, creating a sense of belonging, and improving community health and wellness. Tower Health is an organization that serves our patients and engages with our communities to provide health and healing to all of those in need. We are committed to clinical excellence and innovation; education; equitable access to care; creating a sense of belonging; and improving the health and wellness in the communities we serve. Vision. and Vision Tower Health's Mission and Vision statements. Section Menu Close Section Menu. Tower Health's Mission and Vision statements. Section Menu Close Section Menu Mission and Vision.

What it reported doing in 2024

Expenses incurred in providing various other medically necessary healthcare services to all individuals in a non-discriminatory manner regardless of race, color, creed, sex, national origin, or ability to pay. Services include but are not limited to: phoenixville hospital: phoenixville hospital provides outpatient services for laboratory, radiology patients and dialysis patients. Cancer center patients receive outpatient services based on their treatment plan. Cardio-pulmonary patients utilize the 1st floor rehabilitation gym for prescribed and monitored outpatient exercise. Total procedures for fy25 were 352,928. Phoenixville hospital oncology services department provides medical oncology and radiation therapy services to the community. We provide charity services to our service area who meet our charity policy guidelines. Targeted therapies in our recently renovated infusion suite selectively affect only the cells related to a particular cancer, causing less damage and fewer side effects to surrounding non-cancerous cells and body systems than traditional chemotherapy drugs. Phoenixville hospital actively participates in a number of preventive and treatment clinical trials through the cancer trial support unit (ctsu). Total procedures for fy25 were 9,026 phoenixville hospital provides pharmacy support to all inpatients and cancer center patients with their pharmaceutical needs. Pottstown hospital: pottstown hospital provides outpatient services for laboratory, radiology, wound care and pt/ot/speech therapy patients. Total procedures for fy24 were 424,139. Pottstown hospital cancer center provides inpatient, outpatient and infusion services to oncology patients in the community. The pottstown hospital cancer center offers a robust service line inclusive of medical and radiation oncology with rapid arc technology with linear accelerator and cyberknife capabilities. The pottstown hospital cancer center is a five-time recipient of the american college of surgeons council on cancer outstanding achievement award. There are only 4 cancer centers in the united states who have achieved this distinction. Pottstown hospital actively participates in a number of preventive and treatment clinical trials through the cancer trials support unit (ctsu). Total procedures for fy25 were 19,199. Pottstown hospital provides pharmacy support to all inpatients and cancer center patients with their pharmaceutical needs. Tower health urgent care: tower health urgent care locations are located in berks and montgomery county. We specialize in treating non-life-threatening illnesses and injuries. We provide coordinated and comprehensive exams for school, camp, sports, and pre- employment, as well as professional driver exams from our licensed, certified medical examiners with the department of transportation. As a preferred provider for many employers, we are equipped to handle occupational health needs including immunizations, screenings, dot and cdl physicals. Telemedicine has become widely accepted with the advances in remote medical technologies. Tower health urgent care facilities achieved accreditation from the urgent care association (uca), which is the highest level of distinction for urgent care centers. This recognition was earned after a comprehensive survey, which included onsite visits and virtual surveys with staff members by uca accreditation surveyors. This accreditation ensures all tower health urgent care locations have met all uca's standards and criteria for quality of patient care, safety, and scope of services. Tower health providers: tower health providers (thp) was formed to develop a physician network to work in conjunction with tower health to implement a clinical integration program. Clinical integration is the implementation of an active and ongoing program to evaluate and modify practice patterns by the network's physician participants and create a high degree of interdependence and cooperation among the physicians to control

Operating model

Revenue model
Earned-program. 78% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and most voting board members are independent. The filing reports few safeguards for money sent abroad and the filing does not identify recipients for some grant dollars.

Rating breakdown

  • Financial Efficiency: 73
  • Transparency & Controls: 51
  • Accountability: 94
  • Sustainability: 49
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 81.5%; rating input score 82
  • Program expense ratio: 81.4%; rating input score 81
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 1 of 6 controls in place; rating input score 17
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Scored; rating input score 0
  • Grant itemization coverage: Scored; rating input score 0
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 90%; rating input score 90; 38th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 0.5%; rating input score 34; 34th percentile among comparable filings
  • Total-asset coverage ratio: 3.41; rating input score 79; 79th percentile among comparable filings
  • Liabilities to assets ratio: 0.97; rating input score 8; 8th percentile among comparable filings
  • Officer compensation ratio: 0.9%; rating input score 77; 77th percentile among comparable filings

Growth

  • Program expense growth: 15.3% per year; rating input score 100; 87th percentile among comparable filings
  • Revenue growth: 14.6% per year; rating input score 100; 88th percentile among comparable filings
  • Asset growth: 1.4% per year; rating input score 100; 12th percentile among comparable filings

Details

  • What they do: 2 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 81.5% of revenue deployed · 81.4% of spending went to programs
  • Governance: 9 of 10 board members independent · 9 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $407M in reported program spending
  • Leadership: top reported pay $1.6M · 26 people listed · 1 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $20.1M reported
  • Consistency: 31 of 31 current checks pass
  • Schedules: 10 filed schedules · includes major donors, foreign activity, executive pay, and related organizations
  • Filing history: 15 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 9 filed money-flow records
  • Related organizations: 21 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Foreign activity oversight scored 0/100.
  • High — Transparency & Controls: Grant itemization coverage scored 0/100.
  • Moderate — Sustainability: Operating margin scored 34/100.
  • High — Sustainability: Liabilities to assets ratio scored 8/100.