Reading Hospital

What it reported doing in 2024

Inpatient care - 210,066 patient days reading hospital provides 725 beds for provision of comprehensive inpatient, outpatient, and emergent care. Inpatient care is provided in 2 critical care units, 2 intermediate care units, 3 acute rehabilitation units, and 13 medical surgical units with sub-specialties that include oncology, neurology, cardiology, heart failure, orthopedics, trauma, bariatric surgery, and medical complexity. In addition, reading hospital provides comprehensive maternal child health services that include obstetrics, neonatal intensive care, inpatient pediatric medical surgical care, and pediatric emergency services. Inpatient services are supported by hospital-based hemodialysis, apheresis, and vascular access services. Reading hospital inpatient care offers the following high-level services to support communities within both its primary and secondary markets: 1. Regional cancer and cardiac centers 2. Completed survey to advance to a comprehensive stroke program 3. Virtual nursing (patient observation and virtual admissions) 4. Advanced certification for our hip/knee joint replacement program 5. Certification in bariatric care 6. Certified advanced pediatric asthma program 7. Patient discharge lounge 8. Level 1 trauma center (only level 1 center within the county) 9. Regional level iii neonatal intensive care unit 10. Charity care program in addition, reading hospital inpatient care is aligned with system programs to improve post discharge care outcomes, care across the continuum from inpatient to ambulatory setting, and decreased readmission, including: 1. Comprehensive population health services 2. Tower health street medicine program - a program to provide health services and preventative care to homeless population within the community 3. Tele-health support of heart failure patient population to help prevent readmissions through the remote monitoring of bp and weight reading hospital was magnet designated for nursing and patient care excellence in 2016 and our first re-designation in 2021. Currently in the process for completing the documents for our second re-designation in 2025; this national level designation by the american nurses credentialing center is renewed every four years. This designation indicates that reading hospital inpatient units, emergency department, perioperative services, and ambulatory care departments exceed national benchmarks for nursing quality indicators, patient satisfaction with nursing care, and nurse satisfaction. In 2024, t1 imu achieved the silver -level aacn beacon award for excellence. The beacon award signifies exceptional care in a unit that puts patients first. The beacon award program comprises three distinct modules: patient outcomes, work environment and nursing workforce. For workforce the nursing department closely monitors turnover, rn turnover has stabilized over the last 6 months at 12% on a national average of 22.8%. Since 2021 we have seen a 50% reduction in rn turnover. We also saw a 6% increase in our rn engagement survey participation in calendar year 2024, from our previous survey in 2022. Emergency care - 109,386 emergency room visits reading hospital emergency department provides emergency, urgent and primary care services to our community "24/7/365," regardless of ability to pay. Volume to rh emergency department ranks it among the top three in the state of Pennsylvania year after year. As the area's only accredited level 1 trauma center, rh also provides immediate access through its emergency department to all specialty services, from trauma surgeons to plastic surgeons, and all areas of specialty care. The hospital also has a pediatric and psychiatric emergency department. In addition to its trauma certification, rh is the only hospital in the region to have made a commitment to accredited care in stroke and chest pain. The hospital also is a center of excellence with 24/7 certified recovery specialists on site to provide warm hand-offs to patien

Financial Efficiency

• Mission deployment rate: 76.6%; rating input score 77
• Program expense ratio: 89.1%; rating input score 89
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 92.3%; rating input score 92; 12th percentile among comparable filings
• Pay-setting controls: 5 of 6 controls in place; rating input score 83
  • Compensation committee: Pass
  • Independent consultant: Pass
  • Other Form 990s reviewed: Pass
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 95.5%; rating input score 96; 28th percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Yes; rating input score 100

Accountability

• Independent voting board: 78.6%; rating input score 79; 27th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 14%; rating input score 80; 80th percentile among comparable filings
• Total-asset coverage ratio: 0.73; rating input score 29; 29th percentile among comparable filings
• Liabilities to assets ratio: 1.53; rating input score 2; 2nd percentile among comparable filings
• Officer compensation ratio: 0.5%; rating input score 84; 84th percentile among comparable filings

Growth

• Program expense growth: 5.1% per year; rating input score 100; 42nd percentile among comparable filings
• Revenue growth: 5.5% per year; rating input score 100; 47th percentile among comparable filings
• Asset growth: 1.7% per year; rating input score 100; 13th percentile among comparable filings