The Wright Center Medical Group

What it reported doing in 2024

Clinical services: a u.s. Health resources and services administration (hrsa)-designated federally qualified health center look-alike (fqhc look-alike), the wright center for community health (twcch) submitted its required annual uniform data system (uds) reports documenting the impact metrics of its patient-centered medical home (pcmh) delivery of fully integrated, comprehensive, whole-person primary health services for all, regardless of zip code, insurance status, or ability to pay. During the covered period, twcch served 37,059 unique patients and delivered 126,075 total billable visits between july 2024 and june 2025, including 90,615 medical visits, 20,316 behavioral health visits, 15,144 dental visits, and 17,228 inpatient hospital visits. These services include house calls as well as care delivered in skilled nursing facilities, assisted living facilities, inpatient and transitional rehabilitation settings, and hospice environments. Twcch operates national committee for quality assurance (ncqa)-recognized pcmhs (formerly ncqa level 3) with ncqa primary care/behavioral health recognition and historical ncqa school-based health center recognition. Through memoranda of understanding and shared care compacts with numerous medical, dental, mental and behavioral health, and substance use disorder providers, hospitals, integrated delivery systems, nursing homes, home health agencies, and community-based resource organizations, twcch maintains an extensive, enriched, coordinated care network that expands access to comprehensive health services for all. Twcch is a designated Pennsylvania opioid use disorder center of excellence (coe), a Pennsylvania coordinating center for medication-assisted treatment (pacmat), and the convening primary organization of a multi-institution healthy maternal opiate medical supports (healthy moms) program. Within its pcmh framework, twcch provides robust primary medical, geriatric, mental and behavioral health, dental, infectious disease, and ryan white services, coordinating a full spectrum of whole-person health services for patients. Twcch is deeply committed to community-based living and aging in place, offering integrated and empowering support through its community health workers, medical assistants, certified recovery specialists, enrollment service providers, spiritual aides, case workers, and nurse care managers to optimize resources and improve the health and welfare of patients and families. Care is delivered to patients throughout the lifespan across twcch's 13 fqhc look-alike teaching community health centers, staffed by mission-driven interprofessional care teams that also provide house calls and hospitalist, skilled nursing facility, hospice, and inpatient acute rehabilitation services through partnerships with community-based institutions. These collaborative care teams integrate board-certified physicians in family medicine, pediatrics, internal medicine, rheumatology, infectious disease, addiction medicine, obesity medicine, nutrition, and geriatrics, complemented by physician assistants and nurse practitioners trained in primary care, geriatrics, mental and behavioral health, and addiction treatment and recovery services. Twcch's interprofessional care model also includes registered and licensed practical nurses, medical assistants, community health workers, enrollment specialists, certified recovery specialists, mental health peer specialists, case workers, medical and licensed clinical social workers, licensed professional counselors, dentists, dental hygienists, dental assistants, expanded-function dental assistants, pharmacists, nutritionists, and electronic health record specialists. This team-based pcmh care delivery model expands access to coordinated care while also supporting interprofessional clinical education. Enriched primary care services with specialty integration activities allow twcch to expand health care access for patients and interprofessional learners to pa

Financial Efficiency

• Mission deployment rate: 83.9%; rating input score 84
• Program expense ratio: 83.4%; rating input score 83
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
• Pay-setting controls: 5 of 6 controls in place; rating input score 83
  • Compensation committee: Pass
  • Independent consultant: Pass
  • Other Form 990s reviewed: Missing
  • Written employment contract: Pass
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Yes; rating input score 100

Accountability

• Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -0.5%; rating input score 24; 24th percentile among comparable filings
• Total-asset coverage ratio: 0.65; rating input score 25; 25th percentile among comparable filings
• Liabilities to assets ratio: 0.2; rating input score 69; 69th percentile among comparable filings
• Officer compensation ratio: 6.5%; rating input score 9; 9th percentile among comparable filings

Growth

• Program expense growth: 15.3% per year; rating input score 100; 87th percentile among comparable filings
• Revenue growth: 15.9% per year; rating input score 100; 90th percentile among comparable filings
• Asset growth: 14.9% per year; rating input score 100; 86th percentile among comparable filings