Outreach - Center for Community Resources
Nonprofit profile at a glance
- EIN
- 251562285
- IRS 990 coverage
- 2009–2024
- Forms available
- Form 990 2024
- Location
- Scranton, PA, USA
- Phone
- 5703486484
- Rating
- 88
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Family Services
Reported finances
- Revenue
- $5,792,853
- Expenses
- $5,187,381
- Assets
- $5,943,527
- Liabilities
- $1,229,507
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
17 people listed
Executive titles in this filing
- VICTORIA CASTAGNA (PRESIDENT)
- BARBARA BYRNE (VICE PRESIDENT)
- LORI CHAFFERS (EXECUTIVE DIRECTOR)
Highest reported compensation
- LORI CHAFFERS (EXECUTIVE DIRECTOR): $123,909 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
With respect for the individual and the highest professional standards, outreach offers a variety of programs that promote family stability and economic self-sufficiency.all outreach programs are provided at no cost to the participant, making it crucial for outreach to utilize all funding streams efficiently and effectively so that our participants can achieve family stability and economic self-sufficiency. Outreach serves a diverse population reflective of our community, with 58% of our participants being men, 41% being women, and 1% being gender diverse. Our participants range in age from prenatal support through adults 65 and over, with 28% under the ages of five and 53% between the ages of 22-62. Over 85% of our participants live below the federal poverty guidelines. Outreach serves two counties in Pennsylvania, lackawanna and luzerne
What it reported doing in 2024
Outreach's growing youth & young adult program provided services to 106 youth in the 2024-2025 year. These services focused on three primary target audiences: older youth in foster care, justice-involved youth, and a summer program targeting children from a low-income housing complex in the city of scranton. Outreach helped these youth overcome barriers to successful transitions into adulthood, reducing their recidivism rates and providing much-needed support and education in areas such as life skills, education, job training, and community reintegration. Our summer skyview program focused on steam (science, technology, english, art, and math) served 22 children in the summer and after-school program. This program helps mitigate summer slide and introduces students to steam-related learning, inspiring them to dream of brighter futures and envision themselves in positive, stable roles as adults.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 82
- Transparency & Controls: 90
- Accountability: 100
- Sustainability: 56
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 82.6%; rating input score 83
- Program expense ratio: 91%; rating input score 91
- Fundraising efficiency: $13.97 raised per $1 spent on fundraising; rating input score 49; 49th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 8 of 8 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 10.5%; rating input score 63; 63rd percentile among comparable filings
- Total-asset coverage ratio: 1.15; rating input score 42; 42nd percentile among comparable filings
- Liabilities to assets ratio: 0.21; rating input score 43; 43rd percentile among comparable filings
- Officer compensation ratio: 2.4%; rating input score 73; 73rd percentile among comparable filings
Growth
- Program expense growth: 11.3% per year; rating input score 100; 68th percentile among comparable filings
- Revenue growth: 8.6% per year; rating input score 100; 63rd percentile among comparable filings
- Asset growth: 6.2% per year; rating input score 100; 41st percentile among comparable filings
Details
- Where the money goes: 82.6% of revenue deployed · 91% of spending went to programs
- Governance: 15 of 15 board members independent · 8 of 8 filing controls reported
- Programs: 4 filed program accomplishments · $4.7M in reported program spending
- Leadership: top reported pay $124K · 17 people listed
- Consistency: 29 of 29 current checks pass
- Schedules: 4 filed schedules
- Filing history: 15 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Financial Efficiency: Fundraising efficiency scored 49/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 42/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 43/100.