The Road Home

Nonprofit profile at a glance

EIN
870212465
IRS 990 coverage
2011–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Salt Lake City, UT, USA
Phone
801-990-9999
Rating
85
Verdict
STRONG
Rating confidence
Standard
Sector
Travelers' Aid

Official website

Reported finances

Revenue
$37,000,053
Expenses
$35,587,350
Assets
$45,647,557
Liabilities
$7,865,764

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

35 people listed

Executive titles in this filing

  • EMILY WEGENER (PRESIDENT)
  • GREGORY M JOHNSON (PAST PRESIDENT)
  • CHRIS ACTON (PAST PRESIDENT)
  • BECKY PICKLE (PAST PRESIDENT)
  • PAULINE PLOQUIN (PAST PRESIDENT)
  • MICHELLE FLYNN (EXECUTIVE DIRECTOR)

Highest reported compensation

  • MICHELLE FLYNN (EXECUTIVE DIRECTOR): $230,821 total reported compensation
  • MICHAEL POPE (CHIEF FINANCE OFFICER (UNTIL 02/2025)): $223,625 total reported compensation
  • SARAH STRANG (CHIEF OPERATING OFFICER): $170,175 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

The Road Home works to end homelessness by helping individuals and families achieve stable housing and self-sufficiency.

What it reported doing in 2024

Housing: the road home is a housing focused organization that provides an array of housing supports to help individuals and families return to and maintain housing in the community. The agency's spectrum of housing services include: basic housing resources, obtaining necessary documents and id, utility debt removal, landlord negotiation and resources, deposit assistance, and short and long term rental assistance in addition to housing case management. During the year, the road home provided financial housing resources to 2,583 people to secure and maintain safe affordable housing for a total of 572,741 nights of housing.

Operating model

Revenue model
Grant-funded. 65% of the money available for current operations came from government grants.
Distribution model
Hybrid. The nonprofit split its reported program spending across 77% for direct work, and 23% for grants.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 83
  • Transparency & Controls: 84
  • Accountability: 95
  • Sustainability: 51
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 84.2%; rating input score 84
  • Program expense ratio: 87.2%; rating input score 87
  • Fundraising efficiency: $26.84 raised per $1 spent on fundraising; rating input score 64; 64th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 43rd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 3.8%; rating input score 50; 50th percentile among comparable filings
  • Total-asset coverage ratio: 1.28; rating input score 45; 45th percentile among comparable filings
  • Liabilities to assets ratio: 0.17; rating input score 62; 62nd percentile among comparable filings
  • Officer compensation ratio: 3.7%; rating input score 62; 62nd percentile among comparable filings

Growth

  • Program expense growth: 7.7% per year; rating input score 100; 60th percentile among comparable filings
  • Revenue growth: 8.3% per year; rating input score 100; 67th percentile among comparable filings
  • Asset growth: 11% per year; rating input score 100; 69th percentile among comparable filings

Details

  • What they do: 4 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 84.2% of revenue deployed · 87.2% of spending went to programs
  • Governance: 24 of 24 board members independent · 8 of 9 filing controls reported
  • Programs: 2 filed program accomplishments · $31M in reported program spending
  • Leadership: top reported pay $231K · 35 people listed · 2 of 6 pay-setting controls reported
  • Consistency: 39 of 39 current checks pass
  • Schedules: 8 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 14 filing years from 2011 to 2024
  • Contacts: How to reach this organization
  • Money network: 11 filed money-flow records
  • Related organizations: 5 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.

  • Review — Sustainability: Operating margin scored 50/100.
  • Review — Accountability: Governance controls: Other executive compensation review process not reported.
  • Moderate — Sustainability: Total-asset coverage ratio scored 45/100.
  • High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.