First Step House
Nonprofit profile at a glance
- EIN
- 870290963
- IRS 990 coverage
- 2011–2024
- Forms available
- Form 990 2024
- Location
- Salt Lake City, UT, USA
- Phone
- 8013598862
- Rating
- 78
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Alcohol, Drug Abuse, Treatment Only
Reported finances
- Revenue
- $24,265,129
- Expenses
- $21,341,774
- Assets
- $35,746,212
- Liabilities
- $12,991,544
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
13 people listed
Executive titles in this filing
- SHAWN MCMILLEN (EXECUTIVE DIRECTOR)
Highest reported compensation
- SHAWN MCMILLEN (EXECUTIVE DIRECTOR): $286,845 total reported compensation
- AUSTIN DAVIS (ASSOCIATE DIRECTOR): $222,254 total reported compensation
- JARED FERGUSON (DIRECTOR OF MENTAL HEALTH): $185,872 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Our mission is to help people build lives of meaning, purpose and recovery.
What it reported doing in 2024
First step house helps people in the salt lake valley get back on their feet after addiction and homelessness. We provide treatment, deeply affordable housing, and integrated services such as healthcare and employment to about 1,700 people each year.
Operating model
- Revenue model
- Earned-program. 90% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 71
- Transparency & Controls: 74
- Accountability: 95
- Sustainability: 60
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 74.3%; rating input score 74
- Program expense ratio: 85.9%; rating input score 86
- Fundraising efficiency: $3.86 raised per $1 spent on fundraising; rating input score 15; 15th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Compensation committee: Missing
- Independent consultant: Pass
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 12%; rating input score 72; 72nd percentile among comparable filings
- Total-asset coverage ratio: 1.67; rating input score 55; 55th percentile among comparable filings
- Liabilities to assets ratio: 0.36; rating input score 40; 40th percentile among comparable filings
- Officer compensation ratio: 6.2%; rating input score 42; 42nd percentile among comparable filings
Growth
- Program expense growth: 16.2% per year; rating input score 100; 85th percentile among comparable filings
- Revenue growth: 15.6% per year; rating input score 100; 87th percentile among comparable filings
- Asset growth: 16.4% per year; rating input score 100; 84th percentile among comparable filings
Details
- Where the money goes: 74.3% of revenue deployed · 85.9% of spending went to programs
- Governance: 6 of 6 board members independent · 8 of 9 filing controls reported
- Programs: 2 filed program accomplishments · $18.3M in reported program spending
- Leadership: top reported pay $287K · 13 people listed · 2 of 6 pay-setting controls reported
- Highest-paid contractors: 3 contractors listed · $586K reported
- Consistency: 35 of 35 current checks pass
- Schedules: 8 filed schedules · includes major donors and executive pay
- Filing history: 13 filing years from 2011 to 2024
- Contacts: How to reach this organization
- Money network: 7 filed money-flow records
- Related organizations: 4 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 15/100.
- Review — Accountability: Governance controls: Other executive compensation review process not reported.
- Review — Sustainability: Total-asset coverage ratio scored 55/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 40/100.
- Moderate — Sustainability: Officer compensation ratio scored 42/100.