The People Concern

What it reported doing in 2024

Domestic violence: sojourn has been providing vital, life-saving services for survivors of domestic violence since 1977. Having sojourn as part of the people concern allows us to continue addressing the intersectionality of domestic violence and homelessness. During fy 2024-2025, 3,156 hotline calls were received, 2,890 people were trained via community outreach and education, 540 attended support groups, 98 individuals received legal services, 138 shelter clients were served, and 24 individuals received domestic violence training.wellness & access center: the annenberg access center in santa monica provides a full range of essential services on-site including meals, clothing, mail and phone service, case management, mental health counseling, benefits assistance, and walk-in care at the center's medical suite. For fy 2024-2025, 48,257 lunches were distributed, 298 clients enrolled in our grocery program, 12,274 showers were provided, 6,957 clients accessed mail services, 1,439 clients used lockers, and there were 1,070 medical care services provided. The ron beasley wellness center is the only facility on skid row that offers walk-in group therapy and focuses solely on behavioral health. Visitors at the wellness center can meet with the people concern staff to explore whether they are eligible for case management services, which would offer them the opportunity to participate in all the services provided by the agency, including interim and permanent housing.k9 connection: our k9 connection program offers care to the pets of people experiencing homelessness. During fy 2024-2025, 2,614 pets were served, 309 pets received medical services, and 1,068 pet care supply kits were distributed. Humans also are treated to food, hygiene kits, and medical attention from ucla's health team. Money management: our money management program helps people access their supplemental security insurance (ssi) funds and other benefits. By doing so, our agency provides basic financial services for those who generally cannot open accounts at retail banks, who qualify as very low income, and who have low financial literacy. 563 clients were served by money management, 438 representative payee accounts were served, and 34 clients were assisted with eviction prevention.studio 526: studio 526 is the people concern's community arts and cultural program located in the skid row neighborhood. Public showers, toilets, and laundry: the people concern offers showers, toilets, and laundry at the annenberg access center in santa monica and at our public showers, toilets and laundry site in skid row for people experiencing homelessness and it is not exclusive to our clients. These two sites are open to the public and provided 67,562 showers in fy 2024-2025.

Financial Efficiency

• Mission deployment rate: 88.1%; rating input score 88
• Program expense ratio: 92.8%; rating input score 93
• Fundraising efficiency: $49.94 raised per $1 spent on fundraising; rating input score 75; 75th percentile among comparable filings

Transparency & Controls

• Consistency checks: 94.1%; rating input score 94; 28th percentile among comparable filings
• Pay-setting controls: 2 of 6 controls in place; rating input score 33
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: No; rating input score 0

Accountability

• Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 5.4%; rating input score 58; 58th percentile among comparable filings
• Total-asset coverage ratio: 1.12; rating input score 43; 43rd percentile among comparable filings
• Liabilities to assets ratio: 0.56; rating input score 31; 31st percentile among comparable filings
• Officer compensation ratio: 1.7%; rating input score 62; 62nd percentile among comparable filings

Growth

• Program expense growth: 19.9% per year; rating input score 100; 92nd percentile among comparable filings
• Revenue growth: 17.9% per year; rating input score 100; 92nd percentile among comparable filings
• Asset growth: 14.7% per year; rating input score 100; 85th percentile among comparable filings