The Center in Hollywood

What it reported doing in 2024

Housing and outreach: the center in hollywood provides street-based outreach and housing services tailored to the unique needs of the hollywood and surrounding communities. During the reporting period, the center administered three main housing and case management contracts: a) intensive case management services (icms), funded by the los angeles county department of health services. The center's icms program provides comprehensive, ongoing case management support for individuals with complex medical and behavioral health needs. Case managers assist participants with goals encompassing access to interim housing and benefits, applying for housing subsidy vouchers, maintaining housing, and navigating service systems such as healthcare, re-entry, education, and employment. During the reporting period, the (continued on sch. O) icms team carried a caseload of 210 field-based clients and 60 residents at lake house, a permanent supportive housing building located in the macarthur park neighborhood of los angeles. B) street-based engagement team (e6), funded by the los angeles county department of health services. The center's e6 team engages and provides case management services to individuals experiencing homelessness on the streets in hollywood. Pulling together expertise from a generalist case manager, peer case manager, substance use specialist, mental health clinician, and a physician assistant from saban community clinic (fqhc), the team works to develop trusting relationships with participants using an individualized, person-centered approach. The team focuses on identifying the most vulnerable participants who cannot access services elsewhere.e6 staff "meets people where they are at and collaborate with external service partners, such as interim housing and healthcare, to navigate participants through the larger scope of services in hollywood and into housing. During the reporting period, the team engaged 600 individuals and provided over 2,500 services. C) coordinated entry system coordination (ces), funded by the los angeles homelessness services authority. The coordinated entry system (ces) program at the center serves as a regional resource hub for homeless service providers in the hollywood and midtown "hubs" of service planning area (spa) 4. The program provides guidance and information about the housing process, local resources, and access to programs for community partners, including non-profits, city agencies, hospitals and healthcare providers, volunteer and mutual aid groups, and other community organizations. During the reporting period, ces coordination connected 300 unhoused individuals to critical services by collaborating with more than 300 service providers to quickly and effectively share resources and problem-solve across sectors.

Financial Efficiency

• Mission deployment rate: 46.7%; rating input score 47
• Program expense ratio: 68.8%; rating input score 69
• Fundraising efficiency: $19.73 raised per $1 spent on fundraising; rating input score 59; 59th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: 4 of 6 controls in place; rating input score 67
  • Compensation committee: Pass
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Pass
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 8 of 8 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: NotApplicable
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 32.2%; rating input score 85; 85th percentile among comparable filings
• Total-asset coverage ratio: 1.31; rating input score 46; 46th percentile among comparable filings
• Liabilities to assets ratio: 0.36; rating input score 29; 29th percentile among comparable filings
• Officer compensation ratio: 4.1%; rating input score 60; 60th percentile among comparable filings

Growth

• Program expense growth: 18.6% per year; rating input score 100; 83rd percentile among comparable filings
• Revenue growth: 20.5% per year; rating input score 100; 89th percentile among comparable filings
• Asset growth: 10.4% per year; rating input score 100; 60th percentile among comparable filings