The Nottingham Retirement Community Inc

Nonprofit profile at a glance

EIN
161468628
IRS 990 coverage
2010–2024
Forms available
Form 990 2024, Form 990-T 2024
Location
Syracuse, NY, USA
Phone
3152512662
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Senior Citizens' Housing/Retirement Communities

Official website

Reported finances

Revenue
$16,777,003
Expenses
$18,314,214
Assets
$36,831,760
Liabilities
$38,022,981

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

26 people listed

Executive titles in this filing

  • KIMBERLY TOWNSEND (CEO/PRESIDENT)
  • STEPHANIE BUTTON (VICE PRESIDENT, PACE)
  • JENNIFER INGERSON (VICE PRESIDENT, HOUSING)
  • HOLLY HOEHNER (VICE PRESIDENT, GENERAL COUNSEL)

Highest reported compensation

  • KIMBERLY TOWNSEND (CEO/PRESIDENT): $609,681 total reported compensation
  • JOHN MURRAY (CHIEF FINANCIAL OFFICER): $299,513 total reported compensation
  • DAVID HEISIG (MEDICAL DIRECTOR): $274,997 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To operate a residential community that provides a comprehensive program of service and support for retired adults.

What it reported doing in 2024

The organization provides enriched living apartments to residents who require assistance with day-to-day tasks. A structured wellness plan is developed that includes food service, medical alert system services, transportation services, communication services and security and personal assistance. These services were provided to 45 residents on a daily basis.

Operating model

Revenue model
Earned-program. 99% of the money available for current operations came from fees and other program revenue.
Distribution model
Cannot be determined from the filing. The program-spending lines do not add up, so the filing cannot show reliably whether the nonprofit works directly or through others.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 69
  • Transparency & Controls: 84
  • Accountability: 95
  • Sustainability: 24
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 80.4%; rating input score 80
  • Program expense ratio: 73.6%; rating input score 74
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -9.2%; rating input score 11; 11th percentile among comparable filings
  • Total-asset coverage ratio: 2.01; rating input score 62; 62nd percentile among comparable filings
  • Liabilities to assets ratio: 1.03; rating input score 5; 5th percentile among comparable filings
  • Officer compensation ratio: Limited

Growth

  • Program expense growth: 10% per year; rating input score 100; 70th percentile among comparable filings
  • Revenue growth: 4.6% per year; rating input score 100; 41st percentile among comparable filings
  • Asset growth: 4.8% per year; rating input score 100; 34th percentile among comparable filings

Details

  • Where the money goes: 80.4% of revenue deployed · 73.6% of spending went to programs
  • Governance: 16 of 16 board members independent · 8 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $13.5M in reported program spending
  • Leadership: top reported pay $610K · 26 people listed · 4 of 6 pay-setting controls reported
  • Highest-paid contractors: 3 contractors listed · $408K reported
  • Consistency: 32 of 32 current checks pass
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 7 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Related organizations: 21 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 11/100.
  • Review — Accountability: Governance controls: Form 990 shared with the board not reported.
  • High — Sustainability: Liabilities to assets ratio scored 5/100.