Pace Cny

Legal name: Loretto Independent Living Services Inc Dba Pace Cny

Nonprofit profile at a glance

EIN
161470454
IRS 990 coverage
2020–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
North Syracuse, New York, US
Phone
(315) 452-5800
Rating
74
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Supportive Housing for Older Adults

Official website

Reported finances

Revenue
$77,099,966
Expenses
$77,037,684
Assets
$36,702,988
Liabilities
$18,727,036

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

14 people listed

Executive titles in this filing

  • KIMBERLY TOWNSEND (CEO/PRESIDENT)
  • HOLLY HOEHNER (VICE PRESIDENT, GENERAL COUNSEL)
  • STEPHANIE BUTTON (VICE PRESIDENT, PACE)
  • JENNIFER INGERSON (VICE PRESIDENT, HOUSING)

Highest reported compensation

  • KIMBERLY TOWNSEND (CEO/PRESIDENT): $609,681 total reported compensation
  • JOHN MURRAY (CHIEF FINANCIAL OFFICER): $299,513 total reported compensation
  • DAVID HEISIG (MEDICAL DIRECTOR): $274,997 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

PACE CNY is a 'Program of All-Inclusive Care for the Elderly' offering a complete range of healthcare services for seniors 55 and older who are eligible for Medicare and Medicaid in Central New York.

What it reported doing in 2024

Pace cny cares for individuals in onondaga county that are age 55 or older and would otherwise need nursing home care. Pace cny provides services to individuals to help them to live safely in the community as long as possible. Pace cny provides all needed medical and support services including but not limited to; nursing, physical, occupational and recreational therapies; physician, home health and personal care; necessary prescription drugs, social services, respite care, hospital and nursing home care, and specialists such as audiology, dentistry, optometry, podiatry, and speech therapy.

Operating model

Revenue model
Earned-program. 97% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. A relatively small share of voting board members are independent and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 74
  • Transparency & Controls: 84
  • Accountability: 61
  • Sustainability: 35
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 83.4%; rating input score 83
  • Program expense ratio: 83.4%; rating input score 83
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 57.1%; rating input score 57; 15th percentile among comparable filings
  • Governance controls: 6 of 9 controls in place; rating input score 67
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 0.1%; rating input score 31; 31st percentile among comparable filings
  • Total-asset coverage ratio: 0.48; rating input score 17; 17th percentile among comparable filings
  • Liabilities to assets ratio: 0.51; rating input score 35; 35th percentile among comparable filings
  • Officer compensation ratio: 0%; rating input score 96; 96th percentile among comparable filings

Growth

  • Program expense growth: 4.7% per year; rating input score 100; 38th percentile among comparable filings
  • Revenue growth: 6% per year; rating input score 100; 52nd percentile among comparable filings
  • Asset growth: 1.5% per year; rating input score 100; 12th percentile among comparable filings

Details

  • What they do: 11 programs and campaigns described on the official site · 2 operating locations identified
  • Where the money goes: 83.4% of revenue deployed · 83.4% of spending went to programs
  • Governance: 4 of 7 board members independent · 6 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $64.3M in reported program spending
  • Leadership: top reported pay $610K · 14 people listed · 4 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $14.4M reported
  • Consistency: 29 of 29 current checks pass
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 5 filing years from 2020 to 2024
  • Contacts: How to reach this organization
  • Related organizations: 21 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Accountability: Independent voting board scored 57/100.
  • Review — Accountability: Governance controls: 2 of 8 not reported.
  • Moderate — Sustainability: Operating margin scored 31/100.
  • High — Sustainability: Total-asset coverage ratio scored 17/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 35/100.