Carol Woods
Legal name: The Chapel Hill Residential Retirement Center Inc
Nonprofit profile at a glance
- EIN
- 237271041
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Chapel Hill, NC, United States
- Phone
- 919-903-6122
- Rating
- 85
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Senior Citizens' Housing/Retirement Communities
- Affiliation
- Christianity
Reported finances
- Revenue
- $40,583,636
- Expenses
- $35,969,893
- Assets
- $127,793,531
- Liabilities
- $92,424,916
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
29 people listed
Executive titles in this filing
- MARIANNE RATCLIFFE (PRESIDENT & CEO)
Highest reported compensation
- MARIANNE RATCLIFFE (PRESIDENT & CEO): $363,497 total reported compensation
- KENNETH G REEB JR (VP OF FINANCE / CFO (RETIRED)): $293,020 total reported compensation
- JENNIFER WILSON (VP OF WELL-BEING): $189,341 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Carol Woods is a nonprofit organization in Chapel Hill, North Carolina that offers a supportive and collaborative community enabling older adults to lead enriched and fulfilling lives, extending support to the aging population beyond its campus through local outreach and offerings such as the Early Acceptance program.
What it reported doing in 2024
During the year, the organization provided housing, healthcare and other related services to senior residents through operation of a continuing care retirement community (ccrc) containing 315 independent living apartments/cottages, 59 assisted living accommodations, and a 60-bed health center. Served an average of 910 seniors under life care arrangements, including an average of 84 living permanently in assisted living and the health center. (continued on schedule o)additionally, the organization provided the following programs and services:- offered a ccrc without lodging program approved by the nc department of insurance. Served an average of 146 in the program over the course of the year. - continued proactive and intentional charitable care and community benefit program, including: 1) made charitable gifts to orange county ($175,000), towns of chapel hill and carrboro ($130,000), and the local public schools ($82,000) to support vital services to seniors in the community; and 2) made $463,775 in charitable gifts and financial support to other non-profit organizations pursuing missions similar to carol woods. - continued to provide in-kind benefits to the outside community, including: 1) making available carol woods' campus and staff for a variety of educational and community support purposes -- providing internships and other opportunities for students to learn of aging services opportunities in disciplines ranging from medical and nurse practitioner, to nursing, social work and certified nursing assistants; 2) donated building materials to the habitat restore and other items to the area thrift store.
Operating model
- Revenue model
- Other-operating. 92% of the money available for current operations came from other operating revenue.
- Distribution model
- Direct operator. The filing allocates 97% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Liabilities are high compared with assets and some filed totals do not add up.
Rating breakdown
- Financial Efficiency: 72
- Transparency & Controls: 92
- Accountability: 100
- Sustainability: 65
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 80.6%; rating input score 81
- Program expense ratio: 80.3%; rating input score 80
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 92.3%; rating input score 92; 8th percentile among comparable filings
- Pay-setting controls: 5 of 6 controls in place; rating input score 83
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 97.8%; rating input score 98; 28th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 11.4%; rating input score 70; 70th percentile among comparable filings
- Total-asset coverage ratio: 3.55; rating input score 79; 79th percentile among comparable filings
- Liabilities to assets ratio: 0.72; rating input score 17; 17th percentile among comparable filings
- Officer compensation ratio: 4.2%; rating input score 58; 58th percentile among comparable filings
Growth
- Program expense growth: 3.2% per year; rating input score 100; 27th percentile among comparable filings
- Revenue growth: 3.5% per year; rating input score 100; 30th percentile among comparable filings
- Asset growth: 3% per year; rating input score 100; 23rd percentile among comparable filings
Details
- What they do: 4 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 80.6% of revenue deployed · 80.3% of spending went to programs
- Governance: 17 of 17 board members independent · 9 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $28.9M in reported program spending
- Leadership: top reported pay $363K · 29 people listed · 5 of 6 pay-setting controls reported
- Highest-paid contractors: 2 contractors listed · $3.2M reported
- Consistency: 32 of 33 current checks pass · 1 finding to review
- Schedules: 9 filed schedules · includes major donors, grants, and executive pay
- Filing history: 15 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 27 filed money-flow records
- Related organizations: 21 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Sustainability: Liabilities to assets ratio scored 17/100.
- Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
- Review — Sustainability: Officer compensation ratio scored 58/100.