RiverWoods Durham

What it reported doing in 2024

Riverwoods durham (rwd) has one primary program service, to establish, manage and maintain a continuing care retirement community which provides housing, health care services, food services, security, and other ancillary services to older adults over age 62. On june 30, 2025, the community housed approximately 200 residents in independent apartments and 62 residents in our health care center. Over the course of the year the health care center served approximately 78 residents on a permanent, temporary or per diem basis at a substantially discounted rate. The contractual allowance (i.e. Write-off) related to the level of care provided for lifecare contract residents was $4,083,486 for fy25. Continued on schedule o. As a not-for-profit ccrc, rwd has a benevolence fund to help residents who have outlived their assets or have found themselves unable to make their financial commitment, through no fault of their own. If needed, a resident can turn to the riverwoods benevolence fund, rather than placing financial burden on senior assistance programs outside the riverwoods community.woven into the fabric of our founding principles is a commitment to the local community: "to be a responsible community that participates in the life of the larger community around it." we consider ourselves neighbors of the local community, and we are dedicated to serving the New Hampshire seacoast area both with our time, knowledge, and through our resources. In fy25, both staff and residents found many ways to give back, serve others, and support the local community by volunteering their time on local not-for-profit boards, volunteering hours in their community and collecting physical donations for toy, food, and clothing drives. Part of our mission is not only to help improve the experience of aging for as many adults as possible, but also to share that knowledge with others, especially the younger generation. Employees regularly share their knowledge by inviting students into the rwd community who can learn from the vast knowledge and experience of the staff. Over the years we have hosted students from a variety of schools and provided internships in a variety of coursework, from marketing to finance to social work and health care. Since riverwoods opened its doors, a key objective has not only been to share our experiences with others, but to learn from others in the industry at the same time. In this way we continue to innovate, to remain at the forefront of new trends in our industry, and to respond to changing consumer preferences, while also advancing the senior living industry as a whole. Our leaders regularly attend industry seminars, participate in study groups, and present on national and internaltional panels within our industry, as well as draft articles for leading publications. Rwd is a strong community partner and in addition to resident and staff time spent volunteering, rwd has helped a number of community-wide events and organizations with financial support. Rwd has also provided small honorariums/donations to a number of groups who have provided speakers for our on-campus education programs.education is a value highly prized by rwd residents. In fy22, scholarship funds were established for rwd staff. In fy25 $25,500 of scholarships were distibuted to 11 employees.c.a.r.e. Stands for caring, aiding, and responding to employee's financial needs. The c.a.r.e. Fund was established by employees to assist employees of riverwoods who demonstrate a financial emergency beyond their control and provide them with limited assistance.

Financial Efficiency

• Mission deployment rate: 75.5%; rating input score 76
• Program expense ratio: 77.8%; rating input score 78
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 92.9%; rating input score 93; 10th percentile among comparable filings
• Pay-setting controls: 5 of 6 controls in place; rating input score 83
  • Compensation committee: Pass
  • Independent consultant: Pass
  • Other Form 990s reviewed: Pass
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 94.1%; rating input score 94; 27th percentile among comparable filings
• Governance controls: 8 of 9 controls in place; rating input score 89
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 2.7%; rating input score 45; 45th percentile among comparable filings
• Total-asset coverage ratio: 5.29; rating input score 85; 85th percentile among comparable filings
• Liabilities to assets ratio: 1.17; rating input score 4; 4th percentile among comparable filings
• Officer compensation ratio: 3.8%; rating input score 62; 62nd percentile among comparable filings

Growth

• Program expense growth: 29.5% per year; rating input score 100; 95th percentile among comparable filings
• Revenue growth: 32.4% per year; rating input score 100; 97th percentile among comparable filings
• Asset growth: 14.2% per year; rating input score 100; 79th percentile among comparable filings