Reliance Community Care Partners
Nonprofit profile at a glance
- EIN
- 382295909
- IRS 990 coverage
- 2019–2025
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2025
- Location
- Grand Rapids, MI, USA
- Phone
- 616-956-9440
- Rating
- 83
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Home Health Care
Reported finances
- Revenue
- $59,171,811
- Expenses
- $54,940,192
- Assets
- $28,135,890
- Liabilities
- $9,240,343
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
18 people listed
Executive titles in this filing
- Troy Vugteveen (President/CEO, Director)
- Steve Velzen-Haner (Executive Director)
Highest reported compensation
- Troy Vugteveen (President/CEO, Director): $494,077 total reported compensation
- David Tiesenga (Chief Strategy Officer): $308,462 total reported compensation
- Adam Kinder (Chief Financial Officer): $292,975 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Reliance Community Care Partners is a non-profit health care and case management organization that specializes in coordinating community health care services for older adults and those with disabilities.
What it reported doing in 2025
MI Choice Medicaid Waiver: Funded through the Michigan Department of Health and Human Services to provide in-home and community-based services to frail, elderly or physically disabled adults who would otherwise require nursing home care. For those who would prefer to stay in their own home, the MI Choice Waiver staff help explain long-term options and arrange for the healthcare services needed.
Operating model
- Revenue model
- Grant-funded. 93% of the money available for current operations came from government grants.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and liabilities are high compared with assets.
Rating breakdown
- Financial Efficiency: 80
- Transparency & Controls: 82
- Accountability: 96
- Sustainability: 50
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 87.7%; rating input score 88
- Program expense ratio: 94.2%; rating input score 94
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 66th percentile among comparable filings
- Pay-setting controls: 4 of 6 controls in place; rating input score 67
- Compensation committee: Pass
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: 93.3%; rating input score 93; 26th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 7.2%; rating input score 62; 62nd percentile among comparable filings
- Total-asset coverage ratio: 0.51; rating input score 16; 16th percentile among comparable filings
- Liabilities to assets ratio: 0.33; rating input score 55; 55th percentile among comparable filings
- Officer compensation ratio: 0.4%; rating input score 84; 84th percentile among comparable filings
Growth
- Program expense growth: 12.7% per year; rating input score 100; 78th percentile among comparable filings
- Revenue growth: 12.9% per year; rating input score 100; 82nd percentile among comparable filings
- Asset growth: 16% per year; rating input score 100; 87th percentile among comparable filings
Details
- What they do: 6 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 87.7% of revenue deployed · 94.2% of spending went to programs
- Governance: 14 of 15 board members independent · 9 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $51.7M in reported program spending
- Leadership: top reported pay $494K · 18 people listed · 4 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $10M reported
- Consistency: 44 of 44 current checks pass
- Schedules: 5 filed schedules · includes executive pay
- Filing history: 7 filing years from 2019 to 2025
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Related organizations: 13 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.
- High — Sustainability: Total-asset coverage ratio scored 16/100.
- Review — Sustainability: Liabilities to assets ratio scored 55/100.
- High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.