QueensCare Health Alliance
Nonprofit profile at a glance
- EIN
- 953403582
- IRS 990 coverage
- 2011–2024
- Forms available
- Form 990 2024, Form 990-EZ 2022
- Location
- Los Angeles, CA, USA
- Phone
- 3236694305
- Rating
- 71
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Hospital, General
Reported finances
- Revenue
- $8,323,409
- Expenses
- $5,393,713
- Assets
- $115,737,708
- Liabilities
- $450,638
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
14 people listed
Executive titles in this filing
- Barbara B Hines (CEO)
Highest reported compensation
- Barbara B Hines (CEO): $617,693 total reported compensation
- Alan Cushman (Chair): $10,750 total reported compensation
- Denise Partamian Forgette (Director): $9,750 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To further the organization's exempt purpose of providing medical care to the underprivileged and indigent residents of Los Angeles County, QueensCare Health Alliance provides medical care support services including nursing, outreach, mobile dental, mobile vision, and mental healthcare services.
What it reported doing in 2024
Health and Faith Partnership (HFP) provides immunizations, testing, screenings for hypertension, diabetes, osteoporosis and other medical conditions, case management, and nutrition and disease management instruction at the various partner sites including, churches, food pantries, synagogues, senior centers, and schools. HFP provided case management services to 9,215 low-income community members, linking them to needed medical and social services in the community. HFP operated 38 sites and delivered preventative health services to 2,991 unique patients. In FY2025, HFP provided services included 4,756 blood pressure screening, 3,290 glucose screenings, 311 cholesterol screenings, 228 A1C diabetes screenings, 127 adverse childhood experiences (ACEs) screenings, 305 patient screenings and 338 pairs of glasses dispensed for vision services, 250 hearing screenings, 61 tuberculosis screenings, 534 Flu vaccines.
Operating model
- Revenue model
- Affiliate-supported. 68% of the money available for current operations came from contributions from related organizations.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 63
- Transparency & Controls: 65
- Accountability: 82
- Sustainability: 89
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 62%; rating input score 62
- Program expense ratio: 84.9%; rating input score 85
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 92.9%; rating input score 93; 23rd percentile among comparable filings
- Governance controls: 6 of 9 controls in place; rating input score 67
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Fail
- Other executive compensation review process: Fail
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 35.2%; rating input score 87; 87th percentile among comparable filings
- Total-asset coverage ratio: 21.46; rating input score 96; 96th percentile among comparable filings
- Liabilities to assets ratio: 0; rating input score 89; 89th percentile among comparable filings
- Officer compensation ratio: 0.9%; rating input score 80; 80th percentile among comparable filings
Growth
- Program expense growth: 24.9% per year; rating input score 100; 89th percentile among comparable filings
- Revenue growth: 24.6% per year; rating input score 100; 92nd percentile among comparable filings
- Asset growth: 20.9% per year; rating input score 100; 85th percentile among comparable filings
Details
- Where the money goes: 62% of revenue deployed · 84.9% of spending went to programs
- Governance: 13 of 14 board members independent · 6 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $4.6M in reported program spending
- Leadership: top reported pay $618K · 14 people listed · 0 of 6 pay-setting controls reported
- Consistency: 29 of 29 current checks pass
- Schedules: 6 filed schedules · includes major donors and executive pay
- Filing history: 11 filing years from 2011 to 2024
- Contacts: How to reach this organization
- Related organizations: 2 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Pay-setting controls scored 0/100.
- Review — Accountability: Governance controls: 3 of 9 not reported.