Providence Saint John's Health Center

What it reported doing in 2024

See schedule oat providence, we use our voice to advocate for vulnerable populations and needed reforms in health care. We are also pursuing innovative ways to transform health care by keeping people healthy, and making our services more convenient, accessible and affordable for all. In an increasingly uncertain world, we are committed to high-quality, compassionate health care for everyone - regardless of coverage or ability to pay. We help people and communities benefit from the best health care model for the future - today. Together, our 125,000 caregivers (all employees) serve in 51 hospitals, 1,014 clinics and a comprehensive range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. The providence affiliate family includes: -providence across five western states -covenant health in west Texas and New Mexico -facey medical group in los angeles, ca -kadlec in southeast Washington -pacific medical centers in seattle, wa -swedish health services in seattle, wa in 2024, providence ministries and affiliates provided $1.9 billion in community benefit programs. This includes free and discounted care, uncompensated and subsidized care, and other community health activities. One of these vital programs, medicaid, is a lifeline for millions of individuals, including seniors, children, pregnant patients, those with disabilities and veterans. We are grateful to everyone in our communities who has joined us in advocating for continued funding and expansion of this program. Together, we are helping to ensure more people have access to needed care. For more information go to: https://www.providence.org/about/annual-report through our community benefit programs, we focus on meeting the diverse needs of the people we serve by working to ensure basic health needs are met, removing barriers to care, building community resilience and innovating for the future. Providence continues to work towards carbon negative and in 2024 decreased emissions by 19 percent compared to our 2019 baseline. Our efforts earned us a system record 55 environmental excellence awards from practice greenhealth and made us the first large system to receive the joint commission's sustainable healthcare certification in 2024 for each of our hospitals. 2024 program service accomplishmentsfor seventy-five years, saint john's health center has offered a range of health care programs and services unparalleled on the westside of los angeles. Providence saint john's health center provides vital community health services and addresses the needs of the uninsured and underinsured through its financial assistance program providing free and discounted care. In cy24, providence st. John's reported $2.8m in financial assistance (free and discounted care), and $26.5m of unpaid cost of medicaid. Providence saint john's health center is committed to promoting the health and quality of life in its surrounding community. Furthermore, in 2024, providence saint john's health center made progress towards addressing three key identified community health needs as outlined below: 1. Homelessness and housing instability: - community health worker homeless care navigators provided assessment and resource referral assistance for 375 homeless patients visiting our emergency department, successfully connecting 62 of them to a form of housing after discharge from the hospital. - awarded $325,000 to two organizations supporting housing and homelessness in santa monica. - provided medication, transportation services, clothing, and referrals to other services for discharged homeless patients through our care management department. 2. Mental health including substance use/misuse: - trained 176 participants in mental health first aid at community locations in santa monica, holding 18 classes throughout the year. - served 513 participants in our child and family development center's (cfdc) outpatient therapy program -served 37 families (56 children an

Financial Efficiency

• Mission deployment rate: 98.8%; rating input score 99
• Program expense ratio: 89.7%; rating input score 90
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
• Pay-setting controls: 0 of 6 controls in place; rating input score 0
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Missing
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Yes; rating input score 100

Accountability

• Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
• Governance controls: 7 of 9 controls in place; rating input score 78
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Fail
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -7.5%; rating input score 10; 10th percentile among comparable filings
• Total-asset coverage ratio: 0.97; rating input score 38; 38th percentile among comparable filings
• Liabilities to assets ratio: 0.41; rating input score 44; 44th percentile among comparable filings
• Officer compensation ratio: 0.9%; rating input score 77; 77th percentile among comparable filings

Growth

• Program expense growth: 6.7% per year; rating input score 100; 55th percentile among comparable filings
• Revenue growth: 3.9% per year; rating input score 100; 31st percentile among comparable filings
• Asset growth: 3.7% per year; rating input score 100; 25th percentile among comparable filings