Physicians Care Connection
Nonprofit profile at a glance
- EIN
- 311373719
- IRS 990 coverage
- 2010–2024
- Forms available
- Form 990 2024
- Location
- Columbus, OH, USA
- Phone
- 6142407410
- Rating
- 74
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
Reported finances
- Revenue
- $4,035,573
- Expenses
- $3,496,613
- Assets
- $1,599,454
- Liabilities
- $687,949
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
16 people listed
Executive titles in this filing
- FRANCIS BLAIS DO (PRESIDENT)
- JAIME CAPESTANY RPH (VICE PRESIDENT)
- ROBERT E FALCONE MD (CEO- PART YEAR)
- TRACY DAVIDSON (TRUSTEE/CEO)
- ISI IKHAREBA (ORGANIZATION PRESIDENT)
Highest reported compensation
- ROBERT E FALCONE MD (CEO- PART YEAR): $304,969 total reported compensation
- LAURIE HAWKINS (CFO/COO): $206,991 total reported compensation
- ISI IKHAREBA (ORGANIZATION PRESIDENT): $206,091 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Physicians careconnection (pcc) mission is to optimize health for individuals experiencing healthcare challenges due to personal and systemic barriers.
What it reported doing in 2024
Physicians careconnection (pcc) is a central Ohio nonprofit organization that coordinates access to medical, dental, and social services for vulnerable individuals and families. Founded by the columbus medical association, pcc operates with the belief that health and wellness are influenced not only by medical care but also by social, economic, and environmental factors. Through a robust network of volunteer healthcare professionals, hospitals, and community partners, pcc provides care coordination that connects patients to essential health services while addressing social drivers of health such as food, housing, transportation, and mental health support.pcc's programs include access to charitable medical and dental care, prenatal navigation for pregnant mothers, and assistance with insurance enrollment, interpretation, and connection to other community resources. Each year, thousands of residents of franklin county and surrounding areas receive support through pcc's efforts, which focus on individuals who fall into the coverage gap-those who earn too much to qualify for public assistance yet cannot afford private insurance.in 2024, pcc served 2,987 individuals with complex health and social needs. Coordinated 2,108 medical appointments including primary care, specialty care, diagnostics, dental care, and prenatal services. Delivered 24,686 service encounters, helping individuals access essential supports such as transportation, medication, interpretation services, food assistance, and employment support.pcc's collaborative model emphasizes partnerships with hospitals, clinics, social service agencies, and local government to create an integrated system of care. The organization also leads initiatives that strengthen community health infrastructure, including the development of the center for optimal health, which expands access to comprehensive services under one roof. Guided by its mission to optimize the health of those most vulnerable in central Ohio, pcc continues to serve as a trusted leader in connecting compassion with coordinated, equitable care.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 71
- Transparency & Controls: 71
- Accountability: 85
- Sustainability: 44
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 75.8%; rating input score 76
- Program expense ratio: 87.4%; rating input score 87
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 90%; rating input score 90; 21st percentile among comparable filings
- Governance controls: 7 of 9 controls in place; rating input score 78
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Fail
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 13.4%; rating input score 68; 68th percentile among comparable filings
- Total-asset coverage ratio: 0.46; rating input score 16; 16th percentile among comparable filings
- Liabilities to assets ratio: 0.43; rating input score 25; 25th percentile among comparable filings
- Officer compensation ratio: 8.9%; rating input score 34; 34th percentile among comparable filings
Growth
- Program expense growth: 13% per year; rating input score 100; 73rd percentile among comparable filings
- Revenue growth: 11.3% per year; rating input score 100; 73rd percentile among comparable filings
- Asset growth: 8.2% per year; rating input score 100; 51st percentile among comparable filings
Details
- Where the money goes: 75.8% of revenue deployed · 87.4% of spending went to programs
- Governance: 9 of 10 board members independent · 7 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $3.1M in reported program spending
- Leadership: top reported pay $305K · 16 people listed · 0 of 6 pay-setting controls reported
- Consistency: 28 of 28 current checks pass
- Schedules: 6 filed schedules · includes major donors, executive pay, and related organizations
- Filing history: 13 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 2 filed money-flow records
- Related organizations: 5 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Pay-setting controls scored 0/100.
- Review — Accountability: Governance controls: 2 of 9 not reported.
- High — Sustainability: Total-asset coverage ratio scored 16/100.
- High — Sustainability: Liabilities to assets ratio scored 25/100.
- Moderate — Sustainability: Officer compensation ratio scored 34/100.