Pathways Continuous Care

Nonprofit profile at a glance

EIN
942823239
IRS 990 coverage
2009–2017
Forms available
Form 990 2017
Location
Sunnyvale, CA, USA
Phone
4087301500
Rating
75
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Nursing Services (General)

Official website

Reported finances

Revenue
$2,509,876
Expenses
$7,118,506
Assets
$0
Liabilities
$0

Source: IRS Form 990. Selected filing: tax year 2017. Amounts in USD.

Leadership & pay

10 people listed

Executive titles in this filing

  • CAROL PROFFITT (PRESIDENT)
  • BARBARA BURGESS (CEO)
  • NANCY RUMA (VICE PRESIDENT)

Highest reported compensation

  • BARBARA BURGESS (CEO): $480,027 total reported compensation
  • NANCY RUMA (VICE PRESIDENT): $220,609 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2017. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Pathways provides high quality patient and family-centered care in the home, with kindness, promoting comfort, independence and dignity.

What it reported doing in 2017

See schedule o pathways continuous care is a community based nonprofit organization which provides older adults and the chronically ill companionship, supervision and assists with their activities of daily living in their place of residence, thus enabling them to remain at home safely and maintain their independence. Care management services are provided on an as needed basis, to ensure the necessary support to manage all situations as they arise. The services are overseen by a licensed clinical social worker. Attendant services are provided on a 3 to 24 hour basis as outlined in their personal care plan which is created with them and their family. Services are provided by home care AIDS, many of which have obtained state certification in home health or nursing assistant programs. Additionally we have licensed nurses available for questions and help with care planning. The home care aides perform personal care services, including bathing, dressing, incontinence care, grooming, ambulation, meal prep, medication reminders and help in transfers. Additionally, they provide home support services including companionship, socialization, light housekeeping, transportation and shopping. Caregivers are specially trained in services related to hospice, hospice respite, alzheimers, dementia, parkinsons and others.

Operating model

Revenue model
Earned-program. 97% of the money available for current operations came from fees and other program revenue.
Distribution model
Grant intermediary. The nonprofit sent 61% of its reported program spending out as grants.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 84
  • Transparency & Controls: 68
  • Accountability: 95
  • Sustainability: 7
  • Growth: 40

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 100%; rating input score 100
  • Program expense ratio: 84%; rating input score 84
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 71st percentile among comparable filings
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 7 of 8 controls in place; rating input score 88
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -183.6%; rating input score 0; 0th percentile among comparable filings
  • Total-asset coverage ratio: 0; rating input score 0; 0th percentile among comparable filings
  • Liabilities to assets ratio: Limited
  • Officer compensation ratio: 3.4%; rating input score 62; 62nd percentile among comparable filings

Growth

  • Program expense growth: 11.5% per year; rating input score 100; 75th percentile among comparable filings
  • Revenue growth: -2.8% per year; rating input score 0; 11th percentile among comparable filings
  • Asset growth: -2.1% per year; rating input score 0; 16th percentile among comparable filings

Details

  • Where the money goes: 100% of revenue deployed · 84% of spending went to programs
  • Governance: 6 of 6 board members independent · 7 of 8 filing controls reported
  • Programs: 1 filed program accomplishment · $6M in reported program spending
  • Leadership: top reported pay $480K · 10 people listed · 0 of 6 pay-setting controls reported
  • Consistency: 32 of 32 current checks pass
  • Schedules: 7 filed schedules · includes grants and executive pay
  • Filing history: 9 filing years from 2009 to 2017
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Related organizations: 2 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Sustainability: Operating margin scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • High — Sustainability: Total-asset coverage ratio scored 0/100.
  • Review — Accountability: Governance controls: Form 990 shared with the board not reported.
  • High — Growth: Asset growth scored 0/100.
  • High — Grant Readiness: California registration: this organization is recorded as not currently operating in California.