North Memorial Health
Legal name: North Memorial Health Care Dba North Memorial Health
Nonprofit profile at a glance
- EIN
- 410729979
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024, Form 990-T 2024
- Location
- Robbinsdale, MN, USA
- Phone
- 7635205200
- Rating
- 81
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Hospital, General
Reported finances
- Revenue
- $998,718,346
- Expenses
- $1,025,460,021
- Assets
- $713,005,318
- Liabilities
- $277,562,701
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
30 people listed
Executive titles in this filing
- J KEVIN CROSTON MD (CEO (THROUGH 2/2024))
- TREVOR SAWALLISH (CHIEF EXECUTIVE OFFICER)
Highest reported compensation
- J KEVIN CROSTON MD (CEO (THROUGH 2/2024)): $1,768,872 total reported compensation
- TREVOR SAWALLISH (CHIEF EXECUTIVE OFFICER): $1,407,017 total reported compensation
- CAROLYN OGLAND MD (CHIEF MEDICAL OFFICER): $1,126,438 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Our mission—empowering our patients to achieve their best health—exemplifies our commitment to look at healthcare differently. But even more importantly, we look at you, the patient, differently. We believe that healthcare can be better and this is what really drives us. At North Memorial Health, you have a voice and we listen. You have health goals and we have the knowledge and the tools to help you get there. Even when illness or injury steals your strength, we will not let it steal your power. We believe when you’re engaged and informed, you will have better health and a better life. Close up of North Memorial N logo.
What it reported doing in 2024
North memorial health care dba north memorial health is a healthcare system that includes a general acute care hospital providing highly specialized trama and emergency services, coronary care, open heart surgery, oncology, high risk maternity and level ii neonatal care and general medical: surgical, obstetrical, pediatric, rehabilitation, behavioral health, air and ground ambulance services, primary care and specialty care clinics. North memorial health's mission is empowering its patients to achieve their best health. In addition to charity and uncompensated care, north memorial health also provides numerous community benefits (at no cost or below cost) in furtherance of its charitable purpose. North memorial health offers various community-based programs including health screenings, support counseling for parents and families, pastoral care, crisis intervention, transportation to and from the hospital campus, and the donation of space for use by community groups. Additionally, a large number of health-related educational programs are provided for the benefit of the community, including wellness seminars and classes on specific conditions. North memorial health also provides medical care without charge or at reduced costs to residents of its community, primarily through (a) the differences between public program payments (primarily medicare and medicaid) and the related costs of providing such services, and (b) services provided to patients expressing a willingness to pay but who are determined unable to pay because of economic factors. In addition, north memorial health contributes to funding medical care for the uninsured through payment of patient service taxes, which include the medicaid surcharge and the Minnesota care tax on certain net revenue.
Operating model
- Revenue model
- Earned-program. 99% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 79
- Transparency & Controls: 82
- Accountability: 91
- Sustainability: 30
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 89%; rating input score 89
- Program expense ratio: 88.2%; rating input score 88
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 92.9%; rating input score 93; 17th percentile among comparable filings
- Pay-setting controls: 4 of 6 controls in place; rating input score 67
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 61%; rating input score 61; 12th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 92.9%; rating input score 93; 42nd percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -2.7%; rating input score 17; 17th percentile among comparable filings
- Total-asset coverage ratio: 0.7; rating input score 27; 27th percentile among comparable filings
- Liabilities to assets ratio: 0.39; rating input score 46; 46th percentile among comparable filings
- Officer compensation ratio: 1.2%; rating input score 71; 71st percentile among comparable filings
Growth
- Program expense growth: 3.1% per year; rating input score 100; 23rd percentile among comparable filings
- Revenue growth: 2.9% per year; rating input score 100; 22nd percentile among comparable filings
- Asset growth: 1.3% per year; rating input score 100; 12th percentile among comparable filings
Details
- What they do: 2 programs and campaigns described on the official site
- Where the money goes: 89% of revenue deployed · 88.2% of spending went to programs
- Governance: 13 of 14 board members independent · 8 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $904.4M in reported program spending
- Leadership: top reported pay $1.8M · 30 people listed · 4 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $43.9M reported
- Consistency: 35 of 36 current checks pass · 1 finding to review
- Schedules: 11 filed schedules · includes major donors, grants, executive pay, and related organizations
- Filing history: 13 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 34 filed money-flow records
- Related organizations: 13 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Sustainability: Operating margin scored 17/100.
- High — Sustainability: Total-asset coverage ratio scored 27/100.
- Review — Accountability: Governance controls: Other executive compensation review process not reported.
- Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
- Moderate — Sustainability: Liabilities to assets ratio scored 46/100.