North Memorial Health – Maple Grove Hospital

Nonprofit profile at a glance

EIN
208316475
IRS 990 coverage
2010–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-N 2008
Location
Maple Grove, MN, US
Phone
763-581-1000
Rating
60
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Hospital, General

Official website

Reported finances

Revenue
$302,585,274
Expenses
$258,795,078
Assets
$151,113,862
Liabilities
$117,037,222

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

10 people listed

Executive titles in this filing

  • J KEVIN CROSTON MD (CEO (THROUGH 2/2024))

Highest reported compensation

  • J KEVIN CROSTON MD (CEO (THROUGH 2/2024)): $1,768,872 total reported compensation
  • TREVOR SAWALLISH CEO (BOARD CHAIR): $1,407,017 total reported compensation
  • CAROLYN OGLAND MD (DIRECTOR): $1,126,438 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

We promise to provide care that puts you in the driver’s seat, guided by experienced professionals and the right information—all in a welcoming, healing environment.

What it reported doing in 2024

Maple grove hospital is a general, acute care hospital providing emergency services, maternity and neonatal care, and general medical-surgical, obstetrical, and pediatric services. Maple grove hospital's mission is empowering its patients to achieve their best health.in addition to charity and uncompensated care, maple grove hospital also provides numerous community benefits (at no cost or below cost) in furtherance of its charitable purpose. These activities include health related educational programs: safety fairs, car seat clinics, mental health and first aid classes, and asthma education in elementary schools. Maple grove hospital provides medical care without charge or at reduced costs to residents of its community primary through: (a) the difference between public program payments (primarily medicare and medicaid) and the related costs of providing such services, and (b) services provided to patients expressing a willingness to pay but who are determined unable to pay because of economic factors. In addition, maple grove hospital contributes to funding for medical care for the uninsured through payment of patient service taxes, which include the medicaid surcharge and the Minnesota care tax on certain net revenue.

Operating model

Revenue model
Earned-program. 99% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. A relatively small share of voting board members are independent and few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence.

Rating breakdown

  • Financial Efficiency: 71
  • Transparency & Controls: 60
  • Accountability: 32
  • Sustainability: 56
  • Growth: 80

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 74.5%; rating input score 75
  • Program expense ratio: 87.4%; rating input score 87
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 0%; rating input score 0; 4th percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 14.5%; rating input score 81; 81st percentile among comparable filings
  • Total-asset coverage ratio: 0.58; rating input score 22; 22nd percentile among comparable filings
  • Liabilities to assets ratio: 0.77; rating input score 18; 18th percentile among comparable filings
  • Officer compensation ratio: 0.5%; rating input score 83; 83rd percentile among comparable filings

Growth

  • Program expense growth: 6.5% per year; rating input score 100; 53rd percentile among comparable filings
  • Revenue growth: 8.4% per year; rating input score 100; 70th percentile among comparable filings
  • Asset growth: -0.7% per year; rating input score 0; 6th percentile among comparable filings

Details

  • What they do: 7 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 74.5% of revenue deployed · 87.4% of spending went to programs
  • Governance: 0 of 3 board members independent · 7 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $226.3M in reported program spending
  • Leadership: top reported pay $1.8M · 10 people listed · 0 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $4M reported
  • Consistency: 30 of 30 current checks pass
  • Schedules: 7 filed schedules · includes executive pay
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 5 filed money-flow records
  • Related organizations: 8 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Accountability: Independent voting board scored 0/100.
  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • Review — Accountability: Governance controls: 2 of 9 not reported.
  • High — Sustainability: Total-asset coverage ratio scored 22/100.
  • High — Growth: Asset growth scored 0/100.
  • High — Sustainability: Liabilities to assets ratio scored 18/100.