Hebrew SeniorLife

Nonprofit profile at a glance

EIN
383707573
IRS 990 coverage
2009–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Boston, MA, USA
Phone
(617) 971-5775
Rating
65
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Supportive Housing for Older Adults

Official website

Reported finances

Revenue
$61,438,813
Expenses
$62,361,196
Assets
$267,713,338
Liabilities
$484,885,437

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

25 people listed

Executive titles in this filing

  • ADAM SCOTT (CEO (EFFECTIVE 06/2025))
  • LOUIS J WOOLF (PRESIDENT AND CEO (THRU 7/2023, RETURNED 5/2024 TO 6/2025))
  • KIMBERLY J BROOKS (EXECUTIVE VICE PRESIDENT, SENIOR LIVING)
  • MATTHEW W HOLLINGSHEAD (EXECUTIVE DIRECTOR, NBOC)
  • RACHEL LERNER ESQUIRE (CHIEF LEGAL OFFICER, EXECUTIVE DIRECTOR OF CP)
  • RHONDA D GLYMAN (EXECUTIVE DIRECTOR, ASSISTED LIVING NBOC)

Highest reported compensation

  • LOUIS J WOOLF (PRESIDENT AND CEO (THRU 7/2023, RETURNED 5/2024 TO 6/2025)): $1,170,292 total reported compensation
  • STEVEN LANDERS (PRESIDENT AND CEO (7/2023 - 5/2024)): $1,092,867 total reported compensation
  • KATELYN QUYNN (CHIEF DEV OFF & VP BOARD REL): $733,570 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To redefine the experience of aging.

What it reported doing in 2024

Independent living when moving to newbridge on the charles, inc. (nboc) residents enjoy the freedom from home ownership, the convenience of services and amenitites, and the flexibility to enjoy a wide range of activities. Perhaps the biggest benefit is peace of mind that comes with knowing they have a full spectrum of health care services and living accomodations as their needs change over time. This continuum of care extends from independent living to assisted living, to skilled rehabilitative and long-term nursing care, all in one community. A medical practice as well as home health care center is available on the campus. In our health care center, care is provided from an interdisciplinary team of specialists from hebrew rehabilitation center (hrc)/hebrew seniorlife, inc. (hsl) an internationally recognized leader in geriatric research, training and education. This team includes geriatricians/physicians, geriatric nurse practitioners, rehabilitation specialists, social workers, and certified nurse assistants, working together to ensure an individual's care plan is comprehensive and seamless. At newbridge on the charles (nboc), it's all about building a lifestyle that best suits your preferences and needs. For example, if one spouse requires assistance with daily living while the other is independent, or, if both want to live independently but need specialized care or support, nboc offers home health care services and specialty outpatient clinics. Residents also have options when it comes to recuperative services in short or longterm care. We offer residents priority and flexibility in helping them make decisions when they are faced with medical care issues. Nboc is a community designed for independent living, offering flexibility to residents who enjoy scheduling their own daily activities while knowing they can be spontaneous at any given moment. We continually offer new programs, workshops, and events as part of our commitment to lifelong learning. Our philosophy of life-long learning goes hand in hand with our approach of providing a continuum of wellness, addressing the "whole person, and integrating the physical, emotional, and spiritual dimensions of aging. The cottage community at nboc is designed for older adults who value an active, independent lifestyle. Life in the cottages offers a combination of private home living and close proximity to nboc's selection of programs, amenities, and activities. Cottage residents can select from three home models, each offering different finishes and floor plan choices. Homes range from 1,475 to 2,700 square feet. Some include a lower level, a loft, or both increasing the living space up to 3,200 square feet. Homes also feature a private one or two-car garage. Situated in a quiet, private setting, the villas at nboc are conveniently accessible to the community center by an underground walkway or through the courtyard garden. The spacious interiors offer high ceilings, exceptional amenities, large windows, and underground parking. The two-bedroom villas, which are more intimate versions of our apartments, range in size from 1,589 to 1,800 square feet. Each villa is a corner residence to allow for plenty of light, with each home served by an elevator located in a lobby in the center of the building. For optimal convenience, the nboc apartments are located within the carl j. And ruth shapiro community center and two adjacent buildings. These homes offer cozy and innovative floor plans ranging in size from nearly 1,000 to just over 2,000 square feet. They feature gourmet kitchens, nine-foot ceilings, and expansive windows providing exceptional views of the meadows, gardens and courtyards. All apartments have access to underground parking spaces, and spacious storage lockers. While other features include screenedin porches, fireplaces, and a great room.

Operating model

Revenue model
Other-operating. 96% of the money available for current operations came from other operating revenue.
Distribution model
Cannot be determined from the filing. The program-spending lines do not add up, so the filing cannot show reliably whether the nonprofit works directly or through others.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and a relatively small share of voting board members are independent.

Rating breakdown

  • Financial Efficiency: 72
  • Transparency & Controls: 60
  • Accountability: 60
  • Sustainability: 38
  • Growth: 80

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 81.5%; rating input score 81
  • Program expense ratio: 79.7%; rating input score 80
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 93.3%; rating input score 93; 21st percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 40%; rating input score 40; 11th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -1.5%; rating input score 21; 21st percentile among comparable filings
  • Total-asset coverage ratio: 4.29; rating input score 83; 83rd percentile among comparable filings
  • Liabilities to assets ratio: 1.81; rating input score 2; 2nd percentile among comparable filings
  • Officer compensation ratio: 3.8%; rating input score 28; 28th percentile among comparable filings

Growth

  • Program expense growth: 0% per year; rating input score 100; 8th percentile among comparable filings
  • Revenue growth: 3.5% per year; rating input score 100; 28th percentile among comparable filings
  • Asset growth: -3.6% per year; rating input score 0; 3rd percentile among comparable filings

Details

  • What they do: 3 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 81.5% of revenue deployed · 79.7% of spending went to programs
  • Governance: 2 of 5 board members independent · 8 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $49.7M in reported program spending
  • Leadership: top reported pay $1.2M · 25 people listed · 0 of 6 pay-setting controls reported
  • Consistency: 32 of 33 current checks pass · 1 finding to review
  • Schedules: 6 filed schedules · includes executive pay
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 7 filed money-flow records
  • Related organizations: 16 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • Moderate — Accountability: Independent voting board scored 40/100.
  • High — Sustainability: Operating margin scored 21/100.
  • High — Growth: Asset growth scored 0/100.
  • Review — Accountability: Governance controls: CEO compensation review process not reported.
  • High — Sustainability: Liabilities to assets ratio scored 2/100.
  • Review — Transparency & Controls: Schedule R controlled transactions itemized did not reconcile in the filed values.
  • High — Sustainability: Officer compensation ratio scored 28/100.