New England Donor Services

What it reported doing in 2024

The organ donation services program at new england organ bank, inc. Is designed to effectively coordinate and maximize the donation of organs for transplant in new england organ bank, inc's designated service area. In order to fulfill this core mission as an organ procurement organization, coordinators are available 24 hours a day to respond onsite at hospitals within new england organ bank, inc. Service area when a potential organ donor has been referred and identified. This includes evaluating every potential organ donor's suitability for organ donation, obtaining authorization from, or disclosing a donor's registered status to, the donor legal next of kin, maintaining clinical support throughout the organ recovery process, and managing the complex logistics of the surgical recovery, preservation, packaging, transportation and appropriate allocation of donated organs to recipients. As part of this service, coordinators provide support and information about donation to families. If a patient authorized donation through a donor registry, the coordinators work with the family to carry-out the patient's decision. If the patient had not made a donation decision, the coordinators work with family to obtain authorization for donation. The organ donation services program is focused on increasing the number of organs available for transplantation by increasing the conversion rate of potential organ donors to actual organ donors and by maximizing the placement of organs for transplant. The new england organ bank, inc. Serves fourteen transplant centers. New england organ bank, inc. Allocates organs for transplant regionally and nationally through optn national system. During 2024, there were 648 organ donors, 2,027 organs were recovered, and 1,570 organs were transplanted.

Financial Efficiency

• Mission deployment rate: 75.1%; rating input score 75
• Program expense ratio: 83.2%; rating input score 83
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
• Pay-setting controls: 0 of 6 controls in place; rating input score 0
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Missing
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Limited
• Related-party transparency: Limited

Accountability

• Independent voting board: 93.3%; rating input score 93; 44th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 9.9%; rating input score 72; 72nd percentile among comparable filings
• Total-asset coverage ratio: 0.96; rating input score 38; 38th percentile among comparable filings
• Liabilities to assets ratio: 0.1; rating input score 82; 82nd percentile among comparable filings
• Officer compensation ratio: 0.1%; rating input score 92; 92nd percentile among comparable filings

Growth

• Program expense growth: 6.7% per year; rating input score 100; 55th percentile among comparable filings
• Revenue growth: 6.5% per year; rating input score 100; 56th percentile among comparable filings
• Asset growth: 7.8% per year; rating input score 100; 57th percentile among comparable filings