Lutheran Social Services of Northwestern Ohio
Nonprofit profile at a glance
- EIN
- 344428225
- IRS 990 coverage
- 2009–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Toledo, OH, United States
- Phone
- 419-243-9178
- Rating
- 82
- Verdict
- STRONG
- Rating confidence
- Moderate
- Affiliation
- Christianity
Reported finances
- Revenue
- $2,113,738
- Expenses
- $2,414,532
- Assets
- $6,174,135
- Liabilities
- $1,676,168
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
20 people listed
Executive titles in this filing
- CHARLES WINTERS (PRESIDENT)
- TERRI RODRIGUEZ (PRESIDENT/CEO)
- TRACIA JAKSETIC (VICE PRESIDENT)
Highest reported compensation
- TERRI RODRIGUEZ (PRESIDENT/CEO): $169,370 total reported compensation
- KEN RICHMOND (DIRECTOR OF FINANCE): $104,950 total reported compensation
- TRACIA JAKSETIC (VICE PRESIDENT): $97,148 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
In response to God’s love for all persons, Lutheran Social Services of Northwestern Ohio provides human services that will strengthen the mental, moral, physical, social and spiritual well-being of those who seek this agency’s services. Lutheran Social Services of Northwest Ohio (LSSNWO) is registered as a charitable organization and in Good Standing in the State of Ohio. We file annual 990s and participate in full financial audits each year. This information can be found on our websites and at Guidestar (visit Guidestar.org to view our donor profile). We are happy to provide additional information for you, your financial planner and/or accountant to make all of the processes effortless for you. Learn More... LSSNWO in the News.
What it reported doing in 2024
Northwestern Ohio and southeastern Michigan programs provide mental health & educational services, including teletherapy, as well as substance use disorders for individuals and family on a sliding scale in four office locations. The agency provided no cost financial coaching to individuals as well as housing assistance. Other programs that the organization provides under social services are emergency food pantries in multiple locations, reentry transition services, and the organization provides an employer resource network (ern) in which they are the lead agency throughout northwest Ohio.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Hybrid. The nonprofit split its reported program spending across 62% for direct work, and 38% for grants.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 89
- Transparency & Controls: 71
- Accountability: 100
- Sustainability: 35
- Growth: 60
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 97.8%; rating input score 98
- Program expense ratio: 83.9%; rating input score 84
- Fundraising efficiency: $21.9 raised per $1 spent on fundraising; rating input score 62; 62nd percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -14.2%; rating input score 10; 10th percentile among comparable filings
- Total-asset coverage ratio: 2.56; rating input score 69; 69th percentile among comparable filings
- Liabilities to assets ratio: 0.27; rating input score 37; 37th percentile among comparable filings
- Officer compensation ratio: 5.2%; rating input score 52; 52nd percentile among comparable filings
Growth
- Program expense growth: 6.6% per year; rating input score 100; 49th percentile among comparable filings
- Revenue growth: -7.2% per year; rating input score 0; 2nd percentile among comparable filings
- Asset growth: 14.4% per year; rating input score 100; 73rd percentile among comparable filings
Details
- What they do: 7 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 97.8% of revenue deployed · 83.9% of spending went to programs
- Governance: 17 of 17 board members independent · 9 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $2M in reported program spending
- Leadership: top reported pay $169K · 20 people listed · 0 of 6 pay-setting controls reported
- Consistency: 34 of 34 current checks pass
- Schedules: 7 filed schedules · includes major donors, grants, and executive pay
- Filing history: 14 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Related organizations: 20 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Pay-setting controls scored 0/100.
- High — Sustainability: Operating margin scored 10/100.
- High — Growth: Revenue growth scored 0/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 37/100.
- Review — Sustainability: Officer compensation ratio scored 52/100.