EverTrue
Legal name: Lutheran Senior Services
Nonprofit profile at a glance
- EIN
- 430654862
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- St. Louis, MO, USA
- Phone
- (314) 968-9313
- Rating
- 88
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Supportive Housing for Older Adults
- Affiliation
- Christianity
Reported finances
- Revenue
- $254,513,817
- Expenses
- $278,074,881
- Assets
- $898,919,190
- Liabilities
- $952,845,996
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
39 people listed
Executive titles in this filing
- ADAM MARLES (PRESIDENT/CEO)
- ANGIE WILSON (EXECUTIVE DIRECTOR)
- KENT KIRKWOOD (EXECUTIVE DIRECTOR)
- JACQUE BOGNER (EXECUTIVE DIRECTOR)
- TAMMY HEMPEN (EXECUTIVE DIRECTOR)
- LYNNE SPRIGGS (EXECUTIVE DIRECTOR)
Highest reported compensation
- ADAM MARLES (PRESIDENT/CEO): $655,988 total reported compensation
- LISA NORWINE (CHIEF ADVANCEMENT OFFICER): $429,520 total reported compensation
- RON SCHAEFER (CHIEF OPERATING OFFICER): $428,060 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
As a nonprofit, EverTrue is grounded in our faith-inspired mission of Older Adults Living Life to the Fullest. EverTrue is a faith-centered, nonprofit organization dedicated to empowering older adults to live life to the fullest, wherever they call home. Formerly known as Lutheran Senior Services, the mission continues to build on a legacy of 165 years of service and innovation. _I have come that they may have life, and have it to the full._ Accessibility Settings Close. Alzheimer's and Memory Care Income-Based Affordable Housing Adult Day Health Center.
What it reported doing in 2024
St. Louis home health - the same care and support you'd expect to find in an acute rehabilitation facility, but with all the comforts of your home. Share your goals and needs with our team and we will create a plan to help you and your family achieve them, plus offer tools to continue to be successful in your health journey. And there is no long wait to get access! Our compassionate and knowledgeable team members can get started quickly.
Operating model
- Revenue model
- Other-operating. 96% of the money available for current operations came from other operating revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 83
- Transparency & Controls: 96
- Accountability: 95
- Sustainability: 34
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 96.5%; rating input score 97
- Program expense ratio: 86.9%; rating input score 87
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 5 of 6 controls in place; rating input score 83
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Missing
- Written employment contract: Pass
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -9.3%; rating input score 8; 8th percentile among comparable filings
- Total-asset coverage ratio: 3.23; rating input score 78; 78th percentile among comparable filings
- Liabilities to assets ratio: 1.06; rating input score 5; 5th percentile among comparable filings
- Officer compensation ratio: 2.1%; rating input score 54; 54th percentile among comparable filings
Growth
- Program expense growth: 6.9% per year; rating input score 100; 56th percentile among comparable filings
- Revenue growth: 5.4% per year; rating input score 100; 46th percentile among comparable filings
- Asset growth: 6.2% per year; rating input score 100; 46th percentile among comparable filings
Details
- What they do: 7 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 96.5% of revenue deployed · 86.9% of spending went to programs
- Governance: 12 of 12 board members independent · 8 of 9 filing controls reported
- Programs: 5 filed program accomplishments · $241.6M in reported program spending
- Leadership: top reported pay $656K · 39 people listed · 5 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $24.3M reported
- Consistency: 37 of 37 current checks pass
- Schedules: 9 filed schedules · includes major donors, grants, executive pay, and related organizations
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 23 filed money-flow records
- Related organizations: 16 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.
- High — Sustainability: Operating margin scored 8/100.
- Review — Accountability: Governance controls: Other executive compensation review process not reported.
- High — Sustainability: Liabilities to assets ratio scored 5/100.
- Review — Sustainability: Officer compensation ratio scored 54/100.
- High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.