EverTrue
Legal name: Lutheran Senior Services East
Nonprofit profile at a glance
- EIN
- 231857015
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024, Form 990-T 2024
- Location
- St Louis, MO, USA
- Phone
- (314) 968-9313
- Rating
- 82
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Senior Citizens' Housing/Retirement Communities
- Affiliation
- Christianity
Reported finances
- Revenue
- $116,578,894
- Expenses
- $105,741,580
- Assets
- $499,935,877
- Liabilities
- $235,389,947
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
38 people listed
Executive titles in this filing
- SCOTT HABECKER (CEO/PRESIDENT (TERM ENDED))
- ADAM MARLES (PRESIDENT/CEO)
Highest reported compensation
- ADAM MARLES (PRESIDENT/CEO): $655,988 total reported compensation
- SHARI E VANDERGAST (SENIOR VP, OPERATIONS): $621,296 total reported compensation
- LISA NORWINE (CHIEF ADMINISTRATIVE OFFICER): $429,520 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
As a nonprofit, EverTrue is grounded in our faith-inspired mission of Older Adults Living Life to the Fullest. At EverTrue, our Lutheran faith has inspired more than 165 years of focused care and comfort in our communities, while embracing innovation and world-class programs and services. Our mission of Older Adults Living Life to the Fullest was drawn directly from the words of Jesus who said, “I have come that they may have life and have it to the full.” Focusing on this mission allows us to cherish each stage of life and honor everyone we meet while offering spiritual wellness that welcomes people and all beliefs.
What it reported doing in 2024
A benevolent care fund exists to provide financial assistance to residents who, through no fault of their own, outlive their financial ability to pay. Providing a gift that will bring comfort and hope to those in need during a vulnerable time in their lives.
Operating model
- Revenue model
- Earned-program. 87% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Program spending has declined or grown slowly and revenue has declined or grown slowly.
Rating breakdown
- Financial Efficiency: 79
- Transparency & Controls: 91
- Accountability: 100
- Sustainability: 69
- Growth: 0
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 85.8%; rating input score 86
- Program expense ratio: 92.9%; rating input score 93
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 5 of 6 controls in place; rating input score 83
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 9.3%; rating input score 71; 71st percentile among comparable filings
- Total-asset coverage ratio: 4.73; rating input score 84; 84th percentile among comparable filings
- Liabilities to assets ratio: 0.47; rating input score 38; 38th percentile among comparable filings
- Officer compensation ratio: 2%; rating input score 55; 55th percentile among comparable filings
Growth
- Program expense growth: -3.2% per year; rating input score 0; 3rd percentile among comparable filings
- Revenue growth: -1.8% per year; rating input score 0; 3rd percentile among comparable filings
- Asset growth: -0.3% per year; rating input score 0; 6th percentile among comparable filings
Details
- What they do: 1 operating location identified
- Where the money goes: 85.8% of revenue deployed · 92.9% of spending went to programs
- Governance: 12 of 12 board members independent · 9 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $98.2M in reported program spending
- Leadership: top reported pay $656K · 38 people listed · 5 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $38.1M reported
- Consistency: 35 of 35 current checks pass
- Schedules: 9 filed schedules · includes major donors, grants, and executive pay
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 8 filed money-flow records
- Related organizations: 19 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Growth: Program expense growth scored 0/100.
- High — Growth: Revenue growth scored 0/100.
- High — Growth: Asset growth scored 0/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 38/100.
- Review — Sustainability: Officer compensation ratio scored 55/100.