Kaleida Health
Nonprofit profile at a glance
- EIN
- 161533232
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024, Form 990-T 2024
- Location
- Buffalo, NY, USA
- Phone
- (716) 859-CARE (2273)
- Rating
- 80
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Hospital, General
Reported finances
- Revenue
- $1,948,879,909
- Expenses
- $1,825,673,406
- Assets
- $1,281,342,674
- Liabilities
- $1,040,649,161
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
35 people listed
Executive titles in this filing
- DONALD BOYD (PRESIDENT AND CEO)
- BETH HUGHES (PRESIDENT BGMC AND GVI)
- JUDY BAUMGARTNER (SVP PRESIDENT MFS & DEGRAFF MEDICAL)
- STEPHEN TURKOVICH MD (SVP PRESIDENT OCH)
- ROBERT NESSELBUSH (FORMER CEO)
Highest reported compensation
- DONALD BOYD (PRESIDENT AND CEO): $3,764,180 total reported compensation
- CHERYL KLASS CHIEF NURSE (EXEC/COO/SVP UAHS (AS OF 9/24)): $2,508,278 total reported compensation
- ROBERT NESSELBUSH (FORMER CEO): $1,431,648 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Kaleida Health provides world-class patient care and healthcare services. As a non-profit, many of the crucial life-saving programs, research, education, state-of-the-art equipment and charity care are only possible because of people like you. The **Kaleida Health Foundation** and **The Children's Hospital of Buffalo Foundation** are here to ensure the highest quality of care regardless of a patient's ability to pay or the insurance thev have. We connect community members and organizations to Kaleida Health, giving them a direct impact on our work. I want to support best-in-class healthcare! The generosity of the Western New York community helps ensure that quality health care is available when and where it's needed. Every gift makes a difference. **To make a mone.
What it reported doing in 2024
See schedule okaleida health is a voluntary, not-for-profit; New York state department of health article 28 licensed hospital-based healthcare delivery system servicing the communities of western New York state at various levels and with facilities in multiple locations throughout the region. Kaleida health includes the buffalo general medical center (buffalo general), millard fillmore suburban hospital (millard suburban), john r. Oishei children's hospital (oishei children's hospital, formerly the women & children's hospital of buffalo), and degraff memorial hospital (degraff). In addition to the four kaleida health (kaleida) hospitals, kaleida operates two skilled nursing facilities, and numerous outpatient clinics. The above facilities operate under one tax identification number.our family of health care organizations is blended together into one framework for leadership, governance, shared services, financial infrastructure and information technology platforms. Collectively, kaleida health's market share is 35.76% in western New York, 44.15% in erie county and 38.09% in niagara county. Kaleida health system employs approximately 14,130 staff and has approximately 5,180 medical staff members. During 2024, there were 53,399 inpatient discharges, of which 22% were medicaid and medicaid managed care, 41% medicare and medicare managed care, 36% commercial, and 1% uninsured.kaleida health's mission is to advance the health of our community. Our vision is to provide compassionate, high-value, quality care, improving health in western New York and beyond, educating future health care leaders and discovering innovative ways to advance medicine. Our values clearly state who we are and how we perform our work: centered: remain centered around the patient and family.accountable: be accountable to patients and each other.respect: show respect and integrity.excellence: provide excellence in all we do.kaleida health's programs and affiliates are licensed by the state of New York department of health and accredited by dnv. Kaleida is certified by the us department of health and human services for participation in medicare and medicaid. The accreditation counsel for graduate medical education approves all residency programs for physicians, and the american dental association approves its dental and oral surgery programs. Kaleida is also a member of the council of teaching hospitals, the american dental assocation, the american medical assocation and the greater New York hospital assocation.operation of emergency rooms: kaleida health operates four emergency rooms, one in each of the acute care hospitals, generating a total of 142,508 patient visits during 2024. The emergency departments, which operate 24 hours a day, seven days each week, are open to anyone, regardless of their ability to pay for services.board of directors and community guidance: kaleida health maintains community control over the corporation through its board of directors, comprised of community and faith leaders, and leaders in business and industry, healthcare and physicians representing the medical staff of kaleida health. The majority of the directors reside in western New York and each director serves a three-year term. Open medical staff: as conferred by the board of directors, medical staff membership is offered to professionally competent physicians, dentists, podiatrists and other specified individuals, who continuously meet the qualifications, standards and requirements outlined in the bylaws, rules and regulations, policies of the medical staff and kaleida health, consistent with the needs of kaleida health's patients. Staff membership or particular clinical privileges shall not be denied on the basis of age, sex, sexual orientaton, race, color, creed, national origin, a disability unrelated to the ability to fulfill patient care and medical staff responsibilities or any other criterion unrelated to the efficient delivery of quality patient care, to profession
Operating model
- Revenue model
- Earned-program. 89% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. The filing reports few safeguards for money sent abroad and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 77
- Transparency & Controls: 80
- Accountability: 88
- Sustainability: 47
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 84.5%; rating input score 84
- Program expense ratio: 90.4%; rating input score 90
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 93.3%; rating input score 93; 21st percentile among comparable filings
- Pay-setting controls: 6 of 6 controls in place; rating input score 100
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Pass
- Written employment contract: Pass
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Scored; rating input score 0
- Grant itemization coverage: 97%; rating input score 97; 31st percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 80%; rating input score 80; 28th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 6.3%; rating input score 61; 61st percentile among comparable filings
- Total-asset coverage ratio: 0.7; rating input score 27; 27th percentile among comparable filings
- Liabilities to assets ratio: 0.81; rating input score 17; 17th percentile among comparable filings
- Officer compensation ratio: 1.1%; rating input score 72; 72nd percentile among comparable filings
Growth
- Program expense growth: 3.9% per year; rating input score 100; 30th percentile among comparable filings
- Revenue growth: 3.6% per year; rating input score 100; 28th percentile among comparable filings
- Asset growth: 1.3% per year; rating input score 100; 12th percentile among comparable filings
Details
- What they do: 2 programs and campaigns described on the official site
- Where the money goes: 84.5% of revenue deployed · 90.4% of spending went to programs
- Governance: 12 of 15 board members independent · 9 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $1.7B in reported program spending
- Leadership: top reported pay $3.8M · 35 people listed · 6 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $77.2M reported
- Consistency: 33 of 34 current checks pass · 1 finding to review
- Schedules: 10 filed schedules · includes major donors, foreign activity, grants, and executive pay
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 34 filed money-flow records
- Related organizations: 41 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.
- High — Transparency & Controls: Foreign activity oversight scored 0/100.
- High — Sustainability: Total-asset coverage ratio scored 27/100.
- High — Sustainability: Liabilities to assets ratio scored 17/100.
- Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
- High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.