Jewish Family Service of Akron Ohio

Nonprofit profile at a glance

EIN
340714444
IRS 990 coverage
2014–2024
Forms available
Form 990 2024
Location
Akron, OH, USA
Phone
2165042600
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Human Service Organizations
Affiliation
Judaism

Official website

Reported finances

Revenue
$732,666
Expenses
$606,270
Assets
$1,514,845
Liabilities
$21,984

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

77 people listed

Executive titles in this filing

  • Susan Bichsel (President and Chief Executive Officer)
  • Barbara Cameron (Vice President and CFO)
  • Mark Hogan (Vice President and Chief Information Officer)

Highest reported compensation

  • Susan Bichsel (President and Chief Executive Officer): $372,101 total reported compensation
  • Barbara Cameron (Vice President and CFO): $237,762 total reported compensation
  • Russ Klein (Chief Strategy Officer): $208,841 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Enhance the mental, emotional, and social well being of individuals and families through counseling services, educational programming, and community outreach consistent with Jewish values.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 97% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 76
  • Transparency & Controls: 72
  • Accountability: 86
  • Sustainability: 66
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 79.4%; rating input score 79
  • Program expense ratio: 95.9%; rating input score 96
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 92.9%; rating input score 93; 19th percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 76th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 98.5%; rating input score 99; 26th percentile among comparable filings
  • Governance controls: 6 of 9 controls in place; rating input score 67
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 17.3%; rating input score 73; 73rd percentile among comparable filings
  • Total-asset coverage ratio: 2.5; rating input score 71; 71st percentile among comparable filings
  • Liabilities to assets ratio: 0.01; rating input score 66; 66th percentile among comparable filings
  • Officer compensation ratio: 12.8%; rating input score 28; 28th percentile among comparable filings

Growth

  • Program expense growth: 5.5% per year; rating input score 100; 44th percentile among comparable filings
  • Revenue growth: 6.4% per year; rating input score 100; 52nd percentile among comparable filings
  • Asset growth: 27% per year; rating input score 100; 89th percentile among comparable filings

Details

  • Where the money goes: 79.4% of revenue deployed · 95.9% of spending went to programs
  • Governance: 67 of 68 board members independent · 6 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $582K in reported program spending
  • Leadership: top reported pay $372K · 77 people listed · 0 of 6 pay-setting controls reported
  • Consistency: 33 of 34 current checks pass · 1 finding to review
  • Schedules: 7 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 11 filing years from 2014 to 2024
  • Contacts: How to reach this organization
  • Money network: Resolved incoming and outgoing counterparties from filed money flows.
  • Related organizations: 6 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • Review — Accountability: Governance controls: 3 of 9 not reported.
  • High — Sustainability: Officer compensation ratio scored 28/100.
  • Review — Transparency & Controls: Schedule R controlled transactions itemized did not reconcile in the filed values.