Hope Family Care Center Llc

What it reported doing in 2024

Hope family care center serves the east Kansas city, Missouri region - a community of more than 39,000 residents facing significant social and economic challenges.within these neighborhoods:-16% of residents are unemployed-14% have limited access to transportation-10% struggle to consistently obtain nutritious food-7% experience unstable housingnearly half of all children in zip code 64128 live below the poverty line, compared to 40% in 64127 and 21% in 64109. Life expectancy in our service area is 64 years - the lowest in the city - compared to 81-85 years in higher-income areas. (continued on schedule o)to address these disparities, hope family care center provides comprehensive primary care, chronic disease management, and preventive health services for individuals regardless of insurance or ability to pay. In 2024-2025, more than 51% of patients served had incomes below 200% of the federal poverty level.telehealth expansion and chronic care monitoring: with support from grant funding, the center expanded telehealth and remote patient monitoring services for individuals managing diabetes, hypertension, heart disease, and respiratory conditions. These services helped mitigate transportation barriers, reduce exposure risks, and empower patients to manage their health from home.key outcomes (2024-2025):-telehealth utilization increased by 28% compared to the previous year.-patient portal engagement rose by 60%, with 8,069 unique logins and 19,417 secure messages exchanged with clinical staff.-online prescription refill requests increased by 145%.-15% more patients accessed lab results electronically, improving adherence and follow-up.these achievements reflect hope's ongoing commitment to accessible, patient-centered care that improves health outcomes across the community.hope family care center operates outreach programs addressing preventive care, education, and early intervention for at-risk populations. The outreach team provides immunization events, health screenings, and community resource navigation in partnership with local schools, churches, and social service agencies.accomplishments (2024-2025):-conducted 22 community health events serving over 1,000 residents, including blood pressure, glucose, and cholesterol screenings.-distributed 650 food pantry and hygiene kits to address immediate social needs.-connected over 300 individuals to behavioral health or social service resources through the resilience through hope initiative.-expanded partnerships with local nonprofits to promote whole-person care, integrating physical, mental, and spiritual health support.hope family care center continues to expand behavioral health and care coordination to meet rising mental health needs in east Kansas city. Services include counseling, case management, and referral support for individuals experiencing anxiety, depression, or trauma.accomplishments (2024-2025):-integrated behavioral health screenings into 75% of primary care visits.-launched a care coordination pilot connecting patients to housing, transportation, and food resources.-referred 120 patients to behavioral health specialists for ongoing therapy and case management.additional program activities include:-student training partnerships providing clinical experience for nursing and allied health students.-volunteer medical mission projects offer free care days for uninsured residents.-health education workshops on chronic disease prevention, women's health, and nutrition.these programs further the mission of providing holistic, compassionate healthcare that promotes long-term well-being for families across Kansas city's eastside communities.

Financial Efficiency

• Mission deployment rate: 83.7%; rating input score 84
• Program expense ratio: 82%; rating input score 82
• Fundraising efficiency: $6.14 raised per $1 spent on fundraising; rating input score 23; 23rd percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: 1 of 6 controls in place; rating input score 17
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 7 of 9 controls in place; rating input score 78
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Fail
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -2.1%; rating input score 30; 30th percentile among comparable filings
• Total-asset coverage ratio: 0.58; rating input score 27; 27th percentile among comparable filings
• Liabilities to assets ratio: 0.72; rating input score 10; 10th percentile among comparable filings
• Officer compensation ratio: 14.9%; rating input score 23; 23rd percentile among comparable filings

Growth

• Program expense growth: 6.5% per year; rating input score 100; 49th percentile among comparable filings
• Revenue growth: 5% per year; rating input score 100; 43rd percentile among comparable filings
• Asset growth: 12.3% per year; rating input score 100; 66th percentile among comparable filings