Goodwill Industries of the Pioneer Valley Inc

Nonprofit profile at a glance

EIN
042131758
IRS 990 coverage
2015–2018
Forms available
Form 990 2018
Location
Springfield, MA, USA
Phone
4137886984
Rating
80
Verdict
STRONG
Rating confidence
Moderate
Sector
Human Services

Official website

Reported finances

Revenue
$6,508,731
Expenses
$6,778,213
Assets
$1,569,230
Liabilities
$944,483

Source: IRS Form 990. Selected filing: tax year 2018. Amounts in USD.

Leadership & pay

17 people listed

Executive titles in this filing

  • JOANNE K HILFERTY (PRESIDENT & CEO)

People named in this filing

  • PAUL ANDREW (DIRECTOR)
  • KAREN COPPOLA (DIRECTOR)
  • JOHN DOUCETTE (DIRECTOR)

Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.

Source: IRS Form 990. Selected filing: tax year 2018. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

See schedule o.the mission of goodwill industries of the pioneer valley (goodwill) is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. On december 22, 2017 the organization entered into an affiliation agreement with morgan memorial goodwill industries, inc., a Massachusetts 501 (c) (3) organization which became its sole member. Effective july 1, 2019, all assets and property of goodwill were transfered to morgan memorial goodwill industries, inc. And goodwill industries of the pioneer valley, inc. Was dissolved.

What it reported doing in 2018

The retail program is a social enterprise that benefits the community by providing job training for individuals with barriers to employment; creating jobs; and making quality, low-cost goods available so that individuals, particularly those of limited means, get the items they need at affordable prices. In the year ended june 30, 2019, goodwill's retail program operated 7 goodwill stores throughout the pioneer valley. The retail program provided jobs and job training opportunities in sorting, preparing and distributing donated clothing, and household goods. The retail program provided work experience and a paycheck for 93 individuals.

Operating model

Revenue model
Earned-program. 97% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Program spending has declined or grown slowly and revenue has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 79
  • Transparency & Controls: 92
  • Accountability: 96
  • Sustainability: 25
  • Growth: 0

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 90%; rating input score 90
  • Program expense ratio: 87.3%; rating input score 87
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 93.8%; rating input score 94; 24th percentile among comparable filings
  • Governance controls: 7 of 7 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -4.1%; rating input score 20; 20th percentile among comparable filings
  • Total-asset coverage ratio: 0.23; rating input score 9; 9th percentile among comparable filings
  • Liabilities to assets ratio: 0.6; rating input score 20; 20th percentile among comparable filings
  • Officer compensation ratio: 0%; rating input score 93; 93rd percentile among comparable filings

Growth

  • Program expense growth: -0.7% per year; rating input score 0; 20th percentile among comparable filings
  • Revenue growth: -1.8% per year; rating input score 0; 13th percentile among comparable filings
  • Asset growth: -10.6% per year; rating input score 0; 4th percentile among comparable filings

Details

  • Where the money goes: 90% of revenue deployed · 87.3% of spending went to programs
  • Governance: 15 of 16 board members independent · 7 of 7 filing controls reported
  • Programs: 2 filed program accomplishments · $5.9M in reported program spending
  • Leadership: top reported pay $0 · 17 people listed
  • Consistency: 31 of 31 current checks pass
  • Schedules: 5 filed schedules · includes major donors
  • Filing history: 4 filing years from 2015 to 2018
  • Contacts: How to reach this organization
  • Money network: Resolved incoming and outgoing counterparties from filed money flows.
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • High — Sustainability: Operating margin scored 20/100.
  • High — Sustainability: Total-asset coverage ratio scored 9/100.
  • High — Growth: Asset growth scored 0/100.
  • High — Sustainability: Liabilities to assets ratio scored 20/100.