Goodwill San Antonio

Nonprofit profile at a glance

EIN
460688991
IRS 990 coverage
2013–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
San Antonio, TX, USA
Phone
2109248581
Rating
87
Verdict
STRONG
Rating confidence
Moderate
Sector
Human Service Organizations

Official website

Reported finances

Revenue
$48,270,794
Expenses
$44,961,267
Assets
$34,688,733
Liabilities
$8,457,646

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

30 people listed

Executive titles in this filing

  • CARLOS J CONTRERAS III (PRESIDENT & CEO)
  • MARK MCKEEVER (PRESIDENT & COO - GWCS)

Highest reported compensation

  • CARLOS J CONTRERAS III (PRESIDENT & CEO): $449,263 total reported compensation
  • MARK MCKEEVER (PRESIDENT & COO - GWCS): $280,008 total reported compensation
  • GEORGE STASKA (VP - DONATED GOODS RETAIL): $261,836 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Goodwill San Antonio is a trusted 501(c)(3) nonprofit organization dedicated to helping individuals and families build brighter futures. Since 1945, we have provided job training, career services, and employment placement opportunities in San Antonio and communities within our 24-county territory. Through our mission-driven programs, we empower people to gain skills, find meaningful work, and achieve long-term success

What it reported doing in 2024

Goodwill industries of san antonio contract services shares the mission of goodwill industries of san antonio: to help change lives through the power of work. Under the abilityone program, goodwill contract services operates 16 contracts with the federal government. Through these contracts, goodwill provides employment benefits, training, and case management to more than 840 individuals. Over 89.2% of these individuals have a significant disability and face significant barriers in finding employment. These contracts include contact center, grounds maintenance/landscaping, administrative and document management services, hvac and custodial services, base-wide recycling, and heavy equipment operations. Goodwill contract services has a presence on every military installation in san antonio, tx.

Operating model

Revenue model
Earned-program. 98% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 78
  • Transparency & Controls: 93
  • Accountability: 100
  • Sustainability: 52
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 84.6%; rating input score 85
  • Program expense ratio: 92.5%; rating input score 93
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 6 of 6 controls in place; rating input score 100
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Pass
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 6.9%; rating input score 59; 59th percentile among comparable filings
  • Total-asset coverage ratio: 0.77; rating input score 27; 27th percentile among comparable filings
  • Liabilities to assets ratio: 0.24; rating input score 53; 53rd percentile among comparable filings
  • Officer compensation ratio: 1.4%; rating input score 82; 82nd percentile among comparable filings

Growth

  • Program expense growth: 5.1% per year; rating input score 100; 42nd percentile among comparable filings
  • Revenue growth: 5% per year; rating input score 100; 44th percentile among comparable filings
  • Asset growth: 10.8% per year; rating input score 100; 68th percentile among comparable filings

Details

  • What they do: 1 operating location identified
  • Where the money goes: 84.6% of revenue deployed · 92.5% of spending went to programs
  • Governance: 19 of 19 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $41.6M in reported program spending
  • Leadership: top reported pay $449K · 30 people listed · 6 of 6 pay-setting controls reported
  • Consistency: 33 of 33 current checks pass
  • Schedules: 5 filed schedules · includes executive pay
  • Filing history: 12 filing years from 2013 to 2024
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Related organizations: 2 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Total-asset coverage ratio scored 27/100.
  • Review — Sustainability: Operating margin scored 59/100.
  • Review — Sustainability: Liabilities to assets ratio scored 53/100.