Goodwill San Antonio

Legal name: Goodwill Industries of San Antonio

Nonprofit profile at a glance

EIN
741238444
IRS 990 coverage
2010–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2024
Location
San Antonio, TX, US
Phone
(210) 924-8581
Rating
86
Verdict
STRONG
Rating confidence
Moderate

Official website

Reported finances

Revenue
$91,210,432
Expenses
$87,350,162
Assets
$118,727,733
Liabilities
$49,037,305

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

30 people listed

Executive titles in this filing

  • CARLOS J CONTRERAS III (PRESIDENT/CEO)
  • MARK MCKEEVER (PRESIDENT & COO - GWCS)

Highest reported compensation

  • CARLOS J CONTRERAS III (PRESIDENT/CEO): $449,263 total reported compensation
  • MARK MCKEEVER (PRESIDENT & COO - GWCS): $280,008 total reported compensation
  • GEORGE STASKA (VP - DONATED GOODS RETAIL): $261,836 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Goodwill San Antonio is a trusted 501(c)(3) nonprofit organization dedicated to helping individuals and families build brighter futures. Since 1945, we have provided job training, career services, and employment placement opportunities in San Antonio and communities within our 24-county territory. Through our mission-driven programs, we empower people to gain skills, find meaningful work, and achieve long-term success.

What it reported doing in 2024

Through its workforce development programs gwsa has remained committed to helping community members achieve upward mobility through stable employment, skill development and job training. During 2024 increased its efforts making a transformational impact by assisting vulnerable individuals in gaining skills, credentials, and resilience to retain employment and compete for the better jobs that provide higher wages and more advantageous benefits. This transformational impact is being accomplished through six programs offered by gwsa: 1. Digital literacy - provides basic computer skills training. 2. Good careers academy - provides vocational skills training that leads to industry recognized credentials in healthcare and transportation. 3. Good careers center - provides job readiness and placement services. 4. Nxt level - connects 16- to 24-year-old opportunity youth to workforce and education pathways. 5. Re-entry - prepares individuals nearing the end of their incarceration or post-release for successful transition into trades and transportation careers. 6. Workplace upskill - helps businesses support the retention and development of their workforce through life skills coaching and connection to career training and education. These programs provided the following results in 2024: - provided training for 541 individuals who earned a recognized credential. - assisted 1,506 individuals in gaining employment with 65% placed in jobs earning a wage above 200% of the federal poverty level. - 387 individuals completed a digital literacy course. - 576 nxt level youth opportunity participants served. - 183 participants completed reentry training. In addition to direct job placement assistance, we connected employers and job seekers by hosting ten job fairs and hiring events.

Operating model

Revenue model
Donor-supported. 74% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 99% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. The filing does not identify recipients for some grant dollars and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 88
  • Transparency & Controls: 79
  • Accountability: 100
  • Sustainability: 50
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 86.4%; rating input score 86
  • Program expense ratio: 89.3%; rating input score 89
  • Fundraising efficiency: $506.36 raised per $1 spent on fundraising; rating input score 94; 94th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 93.8%; rating input score 94; 25th percentile among comparable filings
  • Pay-setting controls: 6 of 6 controls in place; rating input score 100
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Pass
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 38.2%; rating input score 38; 8th percentile among comparable filings
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 4.2%; rating input score 53; 53rd percentile among comparable filings
  • Total-asset coverage ratio: 1.36; rating input score 50; 50th percentile among comparable filings
  • Liabilities to assets ratio: 0.41; rating input score 44; 44th percentile among comparable filings
  • Officer compensation ratio: 2.4%; rating input score 48; 48th percentile among comparable filings

Growth

  • Program expense growth: 9.2% per year; rating input score 100; 71st percentile among comparable filings
  • Revenue growth: 5.6% per year; rating input score 100; 49th percentile among comparable filings
  • Asset growth: 8% per year; rating input score 100; 59th percentile among comparable filings

Details

  • What they do: 6 programs and campaigns described on the official site · 2 operating locations identified
  • Where the money goes: 86.4% of revenue deployed · 89.3% of spending went to programs
  • Governance: 19 of 19 board members independent · 9 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $78M in reported program spending
  • Leadership: top reported pay $449K · 30 people listed · 6 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $3.9M reported
  • Consistency: 38 of 39 current checks pass · 1 finding to review
  • Schedules: 7 filed schedules · includes grants and executive pay
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 10 filed money-flow records
  • Related organizations: 3 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Transparency & Controls: Grant itemization coverage scored 38/100.
  • Review — Sustainability: Operating margin scored 53/100.
  • Review — Sustainability: Total-asset coverage ratio scored 50/100.
  • Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
  • Moderate — Sustainability: Liabilities to assets ratio scored 44/100.
  • Moderate — Sustainability: Officer compensation ratio scored 48/100.