Goodwill Central Texas
Legal name: Goodwill Industries of Central Texas
Nonprofit profile at a glance
- EIN
- 741322808
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Austin, TX, USA
- Phone
- 512.637.7100
- Rating
- 86
- Verdict
- STRONG
- Rating confidence
- Standard
- Sector
- Human Services
Reported finances
- Revenue
- $206,148,368
- Expenses
- $202,047,071
- Assets
- $178,170,525
- Liabilities
- $106,476,655
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
23 people listed
Executive titles in this filing
- ROB NEVILLE (CHAIRMAN & CEO)
Highest reported compensation
- ROB NEVILLE (CHAIRMAN & CEO): $432,087 total reported compensation
- JENNIFER LYNN CARTER (CHIEF MISSION OFFICER): $300,710 total reported compensation
- SCOTTIE HILLMAN (COO (THRU 8/24)): $283,867 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Goodwill Central Texas prepares you for a long-lasting, successful career. Our education, training, and job placement programs help people unlock their full potential and positively impact their community. Yes. We have a dedicated facility and extensive experience in handling large-scale recycling and repurposing initiatives. How does recycling with Goodwill benefit the community? Recycling with Goodwill helps reduce landfill waste and supports our mission of creating job opportunities and providing training in our community. Can individuals donate electronic items for recycling? Yes, individuals are welcome to donate electronic items at our designated drop-off locations. How does Goodwill ensure the safe disposal of electronic waste?
What it reported doing in 2024
Staffing servicesin 2024, gsg talent solutions placed 571 unique individuals into 792 positions, with 221 employees working in more than one role during the year. We paid $21,098,331 in wages, averaging $34.11 per hour, and 741 positions exceeded the mit living wage benchmark of $18.15 per hour. Of total labor hours, 75.4% were performed by individuals with disabilities, empowering underserved communities in central Texas. Assignments averaged 161 days, and 72 employees transitioned into full-time direct employment. Gsg talent solutions provided $15,460 in financial assistance covering childcare, utilities and other critical home expenses, groceries, and transportation. (continued on schedule o)this dual impact, empowering individuals and supporting employers, ensures a stronger, more resilient central Texas community.contract services goodwill central Texas commercial services supports gct's mission by creating employment opportunities through contract employment with state agencies and municipalities in facility maintenance, landscaping, packaging and fulfillment, custodial services, and mail services, helping businesses increase efficiency while creating jobs for individuals facing barriers to employment such as those with disabilities, veterans, and people with limited work experience (53% of staff in 2024). Services are designed to meet the unique needs of clients in various industries, offering customized support with a focus on social impact.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 99% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 89
- Transparency & Controls: 84
- Accountability: 91
- Sustainability: 42
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 88.9%; rating input score 89
- Program expense ratio: 90%; rating input score 90
- Fundraising efficiency: $144.48 raised per $1 spent on fundraising; rating input score 87; 87th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
- Governance controls: 7 of 9 controls in place; rating input score 78
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: 2%; rating input score 42; 42nd percentile among comparable filings
- Total-asset coverage ratio: 0.88; rating input score 35; 35th percentile among comparable filings
- Liabilities to assets ratio: 0.6; rating input score 28; 28th percentile among comparable filings
- Officer compensation ratio: 1%; rating input score 75; 75th percentile among comparable filings
Growth
- Program expense growth: 14.3% per year; rating input score 100; 86th percentile among comparable filings
- Revenue growth: 12.9% per year; rating input score 100; 85th percentile among comparable filings
- Asset growth: 12.1% per year; rating input score 100; 78th percentile among comparable filings
Details
- What they do: 2 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 88.9% of revenue deployed · 90% of spending went to programs
- Governance: 14 of 14 board members independent · 7 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $181.9M in reported program spending
- Leadership: top reported pay $432K · 23 people listed · 2 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $6.4M reported
- Consistency: 37 of 37 current checks pass
- Schedules: 11 filed schedules · includes major donors, grants, executive pay, and related organizations
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 8 filed money-flow records
- Related organizations: 2 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Sustainability: Operating margin scored 42/100.
- Review — Accountability: Governance controls: Independent financial-statement audit not reported.
- Moderate — Sustainability: Total-asset coverage ratio scored 35/100.
- High — Sustainability: Liabilities to assets ratio scored 28/100.