Friendship Village
Legal name: Friendship Village of West County
Nonprofit profile at a glance
- EIN
- 237333148
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Chesterfield, MO, USA
- Phone
- 6365321515
- Rating
- 74
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Supportive Housing for Older Adults
Reported finances
- Revenue
- $45,933,581
- Expenses
- $52,599,212
- Assets
- $172,515,069
- Liabilities
- $238,886,592
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
14 people listed
Executive titles in this filing
- CARMEN FRONCZAK (PRESIDENT/EXECUTIVE DIRECTOR)
- JAMES T WALSH (CEO)
Highest reported compensation
- JAMES T WALSH (CEO): $685,621 total reported compensation
- CARMEN FRONCZAK (PRESIDENT/EXECUTIVE DIRECTOR): $444,179 total reported compensation
- KATHY FRANCESCON (CFO): $356,426 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Our mission is to create a warm, inviting neighborhood with just the right amount of assistance with daily activities
What it reported doing in 2024
The village is a life care senior living community, designed to accommodate persons 62 years of age or older in a dignified manner. Currently, the village has 296 residences, 39 villas, 60 assisted living and a licensed 90-bed skilled nursing facility (the "health center"). The primary intent of fvc, is to assure the residents of life care throughout their retirement years. The village is designed to create an environment that will enrich the lives of the people who live and work there. The design of the main common facilities provides large areas for dining and meetings without detracting from the homelike environment of the village.see schedule o for continuation.in addition to providing a residence for lifetime use by the resident, fvc will provide: maintenance of the residences and common areas; weekly flat laundry service; food service, including one meal for each day in the month at no additional charge; the services of a chaplain and resident social director; scheduled transportation services; 24-hour nursing care in the health center see additional program description; biweekly housekeeping; a call system; various administrative services; and all utilities. Social accountability .our residents' selfless acts of volunteering their time speak louder than words. The friendship village chesterfield residents enjoy volunteering inside our community. Our residents not only volunteered within our walls but took it to the community at large. Resident volunteer hours for friendship village chesterfield are approximately 9,500.the employees of friendship village chesterfield go above and beyond their work load. Our employees volunteered in communities across the st. Louis metropolitan community. Employee volunteer hours were 760.friendship village chesterfield has three full-time chaplains to help meet the spiritual needs of our residents and staff. This includes leading worship services, conducting spiritual assessments, providing support groups, overseeing bible studies, orchestrating various holiday programs, and maintaining numerous in-person visits. Funeral/memorial services: fourteen services were conducted during fy24/25 and an annual memorial service in january 2025 honored 98 decedents with over 150 attendees present.friendship village chesterfield conducts bible studies for residents. 70 residents, on average, are in attendance among five weekly bible study classes. In addition to bible studies, the village offers two worship services each sunday. Approximately 110 residents attend worship services hosted in our chapel and village care center. Nurmerous others watch on channel 2493 or online. Friendship village chesterfield has 25+ volunteers who help with some aspect of the worship services.friendship village chesterfield provides benevolent care if resident's resources diminish and needs increase. We also provide our exceptional standard of care to all our life care residents on medicaidregardless of medicaid reimbursement rates. We thank our generous donors for helping our residents at this time of need. Donors help restore resident hope. Our benevolent care need for residents at friendship village chesterfield continues to increase. Benevolence care (including medicaid care costs) was nearly $780,000.we are fortunate to stay true to our mission because of the generosity of others to our friendship foundation.friendship village chesterfield has not altered the level of care and service it provides, despite the fact that costs continue to increase and medicare/medicaid continues to offer fewer subsidies for long-term care.friendship village chesterfield has contractual agreements with medicare, medicaid, and other third party insurances. Regardless of the reimbursement received, even when it falls short of the cost of care, friendship village chesterfield will continue providing comprehensive care our residents need.
Operating model
- Revenue model
- Earned-program. 86% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 84
- Transparency & Controls: 65
- Accountability: 72
- Sustainability: 37
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 100%; rating input score 100
- Program expense ratio: 85.5%; rating input score 86
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 66.7%; rating input score 67; 11th percentile among comparable filings
- Governance controls: 7 of 9 controls in place; rating input score 78
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Fail
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -14.5%; rating input score 7; 7th percentile among comparable filings
- Total-asset coverage ratio: 3.28; rating input score 77; 77th percentile among comparable filings
- Liabilities to assets ratio: 1.38; rating input score 2; 2nd percentile among comparable filings
- Officer compensation ratio: 0.5%; rating input score 90; 90th percentile among comparable filings
Growth
- Program expense growth: 10.9% per year; rating input score 100; 74th percentile among comparable filings
- Revenue growth: 8% per year; rating input score 100; 65th percentile among comparable filings
- Asset growth: 8.6% per year; rating input score 100; 58th percentile among comparable filings
Details
- What they do: 8 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 100% of revenue deployed · 85.5% of spending went to programs
- Governance: 4 of 6 board members independent · 7 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $45M in reported program spending
- Leadership: top reported pay $686K · 14 people listed · 0 of 6 pay-setting controls reported
- Highest-paid contractors: 1 contractor listed · $608K reported
- Consistency: 38 of 38 current checks pass
- Schedules: 7 filed schedules · includes major donors and executive pay
- Filing history: 15 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Related organizations: 2 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Pay-setting controls scored 0/100.
- High — Sustainability: Operating margin scored 7/100.
- Review — Accountability: Governance controls: 2 of 9 not reported.
- High — Sustainability: Liabilities to assets ratio scored 2/100.