Axess Family Services

Legal name: Family & Community Services Inc

Nonprofit profile at a glance

EIN
341902451
IRS 990 coverage
2009–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2024
Location
Ravenna, OH, USA
Phone
3302977027
Rating
83
Verdict
STRONG
Rating confidence
Moderate
Sector
Personal Social Services

Official website

Reported finances

Revenue
$176,962
Expenses
$936,812
Assets
$22,761,438
Liabilities
$3,100,716

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

24 people listed

Executive titles in this filing

  • DEBORAH MANN (PRESIDENT)
  • DENNIS CAMPBELL (VICE PRESIDENT)
  • MARK FRISONE (EXECUTIVE DIRECTOR)

Highest reported compensation

  • MARK FRISONE (EXECUTIVE DIRECTOR): $260,305 total reported compensation
  • GREG MUSCI (FINANCE DIRECTOR): $187,224 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To open pathways to wellbeing by connecting communities to health and supportive services.

What it reported doing in 2024

Community based programsthe chagrin falls park community center is located in bainbridge, Ohio, and is classified as a low to moderate income minority neighborhood. From july - december, 2024, the young scholars program provided 188 tutor/leadership building sessions and 176 recreational sessions to students k-8 at no cost to promote increased self-esteem and academic success. The excel and explore summer camp 6-week program provided 108 recreational and leadership sessions to 40 children. 70 children received new book bags and school supplies. The food pantry provided nutritional food, paper products, and cleaning supplies to 186 unduplicated clients. Case management services ae available to all residents as well as a "store" where gently used clothing and household items are available as needed.

Operating model

Revenue model
Donor-supported. 63% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and program spending has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 89
  • Transparency & Controls: 81
  • Accountability: 91
  • Sustainability: 34
  • Growth: 60

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 100%; rating input score 100
  • Program expense ratio: 100%; rating input score 100
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 94.1%; rating input score 94; 27th percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: -429.4%; rating input score 0; 0th percentile among comparable filings
  • Total-asset coverage ratio: 24.3; rating input score 96; 96th percentile among comparable filings
  • Liabilities to assets ratio: 0.14; rating input score 23; 23rd percentile among comparable filings
  • Officer compensation ratio: 10.1%; rating input score 29; 29th percentile among comparable filings

Growth

  • Program expense growth: -0.6% per year; rating input score 0; 28th percentile among comparable filings
  • Revenue growth: 3.4% per year; rating input score 100; 43rd percentile among comparable filings
  • Asset growth: 6.5% per year; rating input score 100; 53rd percentile among comparable filings

Details

  • What they do: 1 programs and campaigns described on the official site · 3 operating locations identified
  • Where the money goes: 100% of revenue deployed · 100% of spending went to programs
  • Governance: 22 of 22 board members independent · 7 of 9 filing controls reported
  • Programs: 2 filed program accomplishments · $937K in reported program spending
  • Leadership: top reported pay $260K · 24 people listed · 3 of 6 pay-setting controls reported
  • Consistency: 28 of 29 current checks pass · 1 finding to review
  • Schedules: 7 filed schedules · includes major donors and executive pay
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: Resolved incoming and outgoing counterparties from filed money flows.
  • Related organizations: 5 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 0/100.
  • High — Growth: Program expense growth scored 0/100.
  • Review — Accountability: Governance controls: Independent financial-statement audit not reported.
  • Review — Transparency & Controls: Schedule R controlled transactions itemized did not reconcile in the filed values.
  • High — Sustainability: Liabilities to assets ratio scored 23/100.
  • High — Sustainability: Officer compensation ratio scored 29/100.