Concordia Tele Caregivers

What it reported doing in 2024

The mission of Concordia Tele CareGivers dba Concordia Private Care (CPC) is to serve our aging community with a continuum of high-quality caregiving options, provided in a Christian environment, and to serve those with limited funds to the best of our ability. Approximately 399 consumers were served across five counties in Western Pennsylvania. A total of 12,471 visits, equating to 15,196 hours of care, were delivered by our staff. We serve those over 65 in the community so that they may age in place in their home as safely as possible. Our staff of caregivers helps their consumers with functions of everyday living including, but not limited to: bathing, grooming, toileting, light housekeeping, laundry, grocery shopping, and meal preparation. Our consumers are referred to us from a wide variety of sources. These individuals are often nursing home eligible for their level of care. Our staff of caregivers provides Personal Assistance Services to this group of consumers. Our organization also accepts referrals from the VA to assist veterans who have been approved for in-home services including home support and personal care. Our administrative staff provides education to the community by speaking at different engagements on topics regarding senior independence. The CPC Private Duty Manager and the CPC Service Coordinators have addressed different consumer groups located at Concordia Continuing Care Retirement Communities within Butler and Allegheny County. Our goal is to educate the community we serve with the tools available to help them stay in their homes as safely as possible for as long as possible. We have continued to offer and arrange contracted spiritual visits for our consumers that were provided by a related organization as defined in Schedule R of this Federal Form 990 at no added cost. Total sponsorships during the fiscal year were $2,098. The following local community organizations were supported through sponsorships: Alliance for Nonprofit Resources, American Cancer Society-Relay for Life Armstrong County, Armstrong County Community Foundation, Armstrong High School After-Prom Boosters, Austin's Place, BC3 Education Foundation, Inc, Brackenridge Tarentum Police Dept K9 Unit, Brittany Burge Foundation, Buffalo Elementary PTO, Buffalo Township Volunteer Fire Co, Burrell Hockey Club, Butler AM Rotary Club, Butler Baseball Gameday Program, Butler Basketball Boosters, Butler County Chamber of Commerce, Butler County Family YMCA, Butler County Farm Bureau, Butler County Sheriff's Office, Butler County Soccer Association, Butler County Sports Hall of Fame, Butler County Symphony Association, Butler Football Gameday Program, Butler Freeport Community Trail Council, Butler Girls Wrestling Boosters, Butler Golden Tornado Hockey Association, Butler Junior Tennis Association, Butler Memorial Hospital Foundation, Butler Tornado Baseball Boosters, Butler Youth Baseball, Cabot Crusaders Annual Easter Egg Hunt, Calvary Academy Minutemen, Center Twp Athletic Assoc, Christ Lutheran Church-Pittsburgh, CrossFit Recreate, Eden Christian Academy, Freeport Area School District Foundation, Freeport Football Boosters, Freeport Girls Basketball, Freeport Girls Soccer Boosters, Freeport Varsity Softball Boosters, Friends of Preston Park Foundation, Harvest Baptist Academy, Herman Volunteer Fire Company, Knoch Area Soccer Association, Knoch Baseball Media Guide, Knoch Cheer Booster, Knoch Football Boosters, Knoch Girls Basketball Boosters, Knoch HS Basketball Program, Knoch Soccer Boosters, Knoch Volleyball Boosters, North Catholic Football Boosters, Officer Brian Shaw Memorial Scholarship, Penn Township Community Day, People for Life, Redeemer Lutheran School, Saint Francis of Assisi Parish, Saxonburg Area Business Association, Saxonburg Area Girls Softball Assoc, Saxonburg Area Rotary Club, Saxonburg Fine Art Celebration of Art Show, Saxonburg Vol Fire Co, Seneca Valley Junior Football Assoc North, Senior Olympics of Western PA, Sing Hosan

Financial Efficiency

• Mission deployment rate: 75.4%; rating input score 75
• Program expense ratio: 71.1%; rating input score 71
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: 2 of 6 controls in place; rating input score 33
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Limited
• Related-party transparency: Limited

Accountability

• Independent voting board: 0%; rating input score 0; 5th percentile among comparable filings
• Governance controls: 7 of 9 controls in place; rating input score 78
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Fail
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -5.3%; rating input score 23; 23rd percentile among comparable filings
• Total-asset coverage ratio: 0.69; rating input score 31; 31st percentile among comparable filings
• Liabilities to assets ratio: 0.15; rating input score 36; 36th percentile among comparable filings
• Officer compensation ratio: 19.4%; rating input score 16; 16th percentile among comparable filings

Growth

• Program expense growth: -10.5% per year; rating input score 0; 4th percentile among comparable filings
• Revenue growth: -10.5% per year; rating input score 0; 3rd percentile among comparable filings
• Asset growth: 1.9% per year; rating input score 100; 25th percentile among comparable filings