Autism Society of America Inc

What it reported doing in 2024

National helpline: the autism society's national helpline provides information and referral services to connect the autism community to the resources they need. From 9am-9pm est monday-friday, dedicated information and referral specialists connect with community members by email, phone, or web message to offer support, provide referrals, and share resources and tools. Through its national helpline and autismsource a national resource database, the autism society provides an essential service to those in the autism community across the lifespan, from initial identification throughout adulthood. In 2024, the national helpline accomplished the following: provided information & referral services to over 10,898 constituents by phone and email. The organization's website provided information and support to 84,577 users during the year. Provided over 7,260 hours of service to those in need of information and support. Maintained the autismsource database with over 30,000 national and local resource listings on www.autismsource.org, providing self-directed resource navigation to individuals based on location and area of need. The most frequently requested areas of support pertained to the diagnostic processes and providers across the lifespan, access to appropriate interventions and therapies, navigation of adult service systems, family support, and educational advocacy. 43% of people who contacted the national helpline identify as a parent or caregiver to someone with autism. 23% of people who contacted the national helpline identify as an adult on the autism spectrum. 16% of people who contacted the national helpline identify as professionals. Customer service responses2024 qa options: 81% of respondents rated their experience with the i&r specialist as either excellent or good a strong endorsement of the quality and care provided. 87% of respondents said they would contact the autism society again a strong sign of trust and value in the support we provide. 88% of respondents said they would recommend the autism society to others a wonderful reflection of the impact and support. 78% of respondents found the information and resources provided by the i&r specialist helpful2024 testimonials: i thought that i would only receive a little information, and she gave me a deep dive into the world of autism. She was so kind and helpful! I appreciated her taking the time and listening. The emailed list of resources has been extremely helpful in our journey to help my brother. I came to xxxx with a difficult legal case. Our team has had a hard time finding resources for our client. Xxxx spoke with me, gave me the language i needed, and sent me an email with the critical resources we needed! Xxxx is amazing. She was very knowledgeable and helpful. She was down to earth and got right to the point and was honest about everything she told me. I appreciate her honesty. Xxxx responded to my request for information so quickly and with so many helpful links! The best help i've gotten to date looking for info on getting evaluated. Thank you! National programs: through its national programs, the autism society of america provides education, training, resources, and opportunities for community engagement to address key areas of need within the autism community. In 2024, the autism society expanded its impact through its safety, employment, and health equity initiatives. Safety on the spectrumthrough its safety on the spectrum: first responder program, the autism society of america is leading a national effort to promote safe and equitable interactions between first responders and the autism community. Leveraging a "train-the-trainer" approach, the autism society continues to impact positive change at a national level through grassroots efforts and local leadership. Key accomplishments in 2024 include: training development: the safety on the spectrum law enforcement training was developed in collaboration with first responders, members of the autism communi

Financial Efficiency

• Mission deployment rate: 98%; rating input score 98
• Program expense ratio: 80.2%; rating input score 80
• Fundraising efficiency: $7.74 raised per $1 spent on fundraising; rating input score 29; 29th percentile among comparable filings

Transparency & Controls

• Consistency checks: 94.1%; rating input score 94; 23rd percentile among comparable filings
• Pay-setting controls: 3 of 6 controls in place; rating input score 50
  • Compensation committee: Pass
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 87.1%; rating input score 87; 24th percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -21.7%; rating input score 6; 6th percentile among comparable filings
• Total-asset coverage ratio: 0.34; rating input score 11; 11th percentile among comparable filings
• Liabilities to assets ratio: 1.4; rating input score 2; 2nd percentile among comparable filings
• Officer compensation ratio: 31.5%; rating input score 5; 5th percentile among comparable filings

Growth

• Program expense growth: 10.2% per year; rating input score 100; 65th percentile among comparable filings
• Revenue growth: 3.2% per year; rating input score 100; 28th percentile among comparable filings
• Asset growth: 8.4% per year; rating input score 100; 52nd percentile among comparable filings