AlohaCare
Nonprofit profile at a glance
- EIN
- 990309519
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Honolulu, HI, USA
- Phone
- 808-973-0712
- Rating
- 73
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
Reported finances
- Revenue
- $468,901,642
- Expenses
- $495,649,137
- Assets
- $139,685,064
- Liabilities
- $98,522,826
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
33 people listed
Executive titles in this filing
- DAVID DERAUF MD (IMMEDIATE PAST PRESIDENT)
- MARY ONEHA (PRESIDENT)
- CHERYL VASCONCELLOS (VICE PRESIDENT)
- JOHN VAZ MD (VICE PRESIDENT)
- CULLEY-TROTMAN FRANCOISE E (CHIEF EXECUTIVE OFFICER)
Highest reported compensation
- CULLEY-TROTMAN FRANCOISE E (CHIEF EXECUTIVE OFFICER): $587,065 total reported compensation
- OKAMOTO GARY (CHIEF MEDICAL OFFICER): $501,517 total reported compensation
- MORGAN TODD (CHIEF INFORMATION OFFICER): $418,919 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Improve the health of members by improving the quality of care and services and promoting safe clinical practices.
What it reported doing in 2024
Health care programs, general/other: provide managed health care services to approximately 69,778 qualified medicaid members, and 2,141 medicare members who are residents of Hawaii.
Operating model
- Revenue model
- Earned-program. 99% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. A relatively small share of voting board members are independent and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 83
- Transparency & Controls: 77
- Accountability: 53
- Sustainability: 19
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 95.5%; rating input score 95
- Program expense ratio: 90.8%; rating input score 91
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 92.9%; rating input score 93; 17th percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Pass
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 95.8%; rating input score 96; 29th percentile among comparable filings
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: 18.8%; rating input score 19; 9th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -5.7%; rating input score 12; 12th percentile among comparable filings
- Total-asset coverage ratio: 0.28; rating input score 9; 9th percentile among comparable filings
- Liabilities to assets ratio: 0.71; rating input score 22; 22nd percentile among comparable filings
- Officer compensation ratio: 1.2%; rating input score 71; 71st percentile among comparable filings
Growth
- Program expense growth: 6.5% per year; rating input score 100; 53rd percentile among comparable filings
- Revenue growth: 6.6% per year; rating input score 100; 57th percentile among comparable filings
- Asset growth: 2.6% per year; rating input score 100; 18th percentile among comparable filings
Details
- What they do: 7 operating locations identified
- Where the money goes: 95.5% of revenue deployed · 90.8% of spending went to programs
- Governance: 3 of 16 board members independent · 9 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $450M in reported program spending
- Leadership: top reported pay $587K · 33 people listed · 3 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $2.4M reported
- Consistency: 32 of 33 current checks pass · 1 finding to review
- Schedules: 5 filed schedules · includes grants and executive pay
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 80 filed money-flow records
- Related organizations: 62 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Accountability: Independent voting board scored 19/100.
- High — Sustainability: Operating margin scored 12/100.
- High — Sustainability: Total-asset coverage ratio scored 9/100.
- High — Sustainability: Liabilities to assets ratio scored 22/100.
- Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.